Director, Clinical Operations (Austin, TX)
About the role
Oversee daily operations of outpatient imaging centers, modalities, and call centers, ensuring efficient workflows and high-quality service delivery. Lead, mentor, and develop Clinical Managers, Modality Coordinators, and support teams to drive performance and accountability. Optimize staffing, site utilization, and equipment performance to maximize operational efficiency and patient access. Manage budgets, monitor financial performance, and implement cost-control and revenue optimization strategies. Ensure compliance with regulatory standards (HIPAA, OSHA, accreditation) and oversee quality, safety, and risk management programs. Partner with executive leadership, physicians, IT (PACS/RIS), and external stakeholders to align operations, enhance patient/physician satisfaction, and support growth initiatives (including technology adoption and community engagement).
Responsibilities
- Oversee daily operations of outpatient imaging centers, modalities, and call centers, ensuring efficient workflows and high-quality service delivery.
- Lead, mentor, and develop Clinical Managers, Modality Coordinators, and support teams to drive performance and accountability.
- Optimize staffing, site utilization, and equipment performance to maximize operational efficiency and patient access.
- Manage budgets, monitor financial performance, and implement cost-control and revenue optimization strategies.
- Ensure compliance with regulatory standards (HIPAA, OSHA, accreditation) and oversee quality, safety, and risk management programs.
- Partner with executive leadership, physicians, IT (PACS/RIS), and external stakeholders to align operations, enhance patient/physician satisfaction, and support growth initiatives (including technology adoption and community engagement).
Requirements
- Bachelor’s degree in healthcare preferred (business or related field).
- 7 – 10+ years of experience in healthcare management or 10 years of equivalent training experience.
- Strong understanding of healthcare operations and radiologic imaging (including RIS/PACS), with the ability to build credibility across clinical and administrative stakeholders.
- Proven analytical and strategic thinker with the ability to solve complex problems, make independent decisions, and drive operational improvements.
- Effective leader and collaborator with demonstrated success in team development, cross-functional coordination, and workforce planning.
- Excellent communication, organizational, and customer service skills, with proficiency in standard business tools (e.g., spreadsheets, presentations) and a strong focus on accuracy and timely execution.
Qualifications
Desired Professional Skills And Experience:
- Bachelor’s degree in healthcare preferred (business or related field).
- 7 – 10+ years of experience in healthcare management or 10 years of equivalent training experience.
- Strong understanding of healthcare operations and radiologic imaging (including RIS/PACS), with the ability to build credibility across clinical and administrative stakeholders.
- Proven analytical and strategic thinker with the ability to solve complex problems, make independent decisions, and drive operational improvements.
- Effective leader and collaborator with demonstrated success in team development, cross-functional coordination, and workforce planning.
- Excellent communication, organizational, and customer service skills, with proficiency in standard business tools (e.g., spreadsheets, presentations) and a strong focus on accuracy and timely execution.
Skills
Not specified
Benefits
Final compensation is determined based on education, experience, certifications, and geographic factors. In addition to competitive pay, Radiology Partners offers a robust total rewards package, which may include: Health and wellness coverage options, 401(k) with employer offerings, Paid time off and paid holidays, Incentive and productivity programs (where eligible), Family planning and telehealth benefits.
Pay
Competitive compensation and comprehensive total rewards
Schedule
True work-life balance in an outpatient setting