Director, Clinical AI
Overview Of The Role
Pelago is the world's leading virtual clinic for Substance Use Management, and we are expanding the frontier of what virtual care can do through AI. As we build and scale the AI arm of our clinical operations, we are looking for a Director, Clinical AI to serve as the clinical backbone of this work, bridging care delivery, product development, and strategic partnership at a company-wide level.
This is a director-level role for a clinician who is equally at home in a strategy conversation and a compliance review, and who can move fluidly between clinical, technical, and executive audiences. This role sits at the intersection of clinical excellence and AI-driven product innovation. This is currently an individual contributor role with a clear path toward building and leading a team as the function grows.
AI Product Collaboration
- Work closely with product, design, and engineering teams to provide clinical annotation, structured feedback, and ongoing quality review of AI products.
- Serve as the clinical voice in product design discussions, contributing insight that keeps AI tools grounded in evidence-based care delivery.
Strategic Leadership
- Represent clinical priorities in cross-functional strategy discussions, standing in for the VP of Care Delivery when needed.
- Partner with the Chief Scientific Officer on clinical standards, research alignment, and innovation.
- Help shape the long-term vision for AI-assisted care at Pelago.
External Stakeholder Engagement
- Build and manage relationships with mental health agencies, clinical vendors, and external partners.
- Act as Pelago's clinical representative in external settings, upholding our standards and values.
Internal Alignment
- Facilitate alignment between Clinical and Product teams, ensuring consistent communication and coordinated execution.
- Work hand-in-hand with the Care Manager team to ensure continuity between AI-assisted and human-delivered care.