Director, Client Strategy and Growth

Identifying Recruitment Fraud

This uptick in recruiting scams is sadly not unique to Hello Heart. Recent victims of recruitment fraud at other companies are often asked to complete fake recruitment documents, such as job applications, providing bank account information, and/or visa/work permit forms.

You may be or have been a target of one of these scams if you’ve received the following (in an unsolicited manner):

• Requests for personal information, such as passport details or banking information.
• Requests to contact other companies/individuals that you’re connected to (e.g., lawyers, bank officials, travel agencies, courier companies, visa/immigration processing agencies).
• Requests to pay a fee to process or assist with a job application.
• An offer to pay a percentage of a fee is requested if the candidate pays the remaining amount.
• An urgent request for the applicant to take action on the correspondence or offer.
• Requests to purchase office equipment.

What you should do:

• Keep a complete record of all communications for further investigation if necessary. Save the subject line, headers and message content.
• Email security@helloheart.com and include all relevant evidence, including job posting information and email or chat correspondence.
• Contact your local police or legal authority and provide them with all information you may have from the senders.
• Report any emails as SPAM/Phishing with your email provider.

DO NOT:

• Respond to unsolicited business propositions and/or offers of employment from people with whom you are unfamiliar.
• Disclose your personal or financial details to anyone you do not know.
• Send any money. Hello Heart does not ask for money transfers or payments from applicants to secure an application, interview, or job. Ever.
• Engage in further communication if you believe it may be fraudulent.