Director, Client Solutions Engineer – Fiserv for Platforms
About the role
We are seeking a Director, Client Solutions Engineer – Fiserv for Platforms to join our team. This role is for someone who thrives in high-stakes sales cycles and takes accountability for revenue outcomes.
Responsibilities
- Act as a senior technical client-facing leader for Fiserv for Platforms, owning solution design and technical confidence through close partnership with Sales
- Lead discovery with platform executives, product leaders, and architects to uncover business models, monetization goals, and growth constraints
- Translate client needs into compelling, outcome-oriented solution narratives across onboarding, pay-ins, funds flow, payouts, and embedded finance
- Design and present platform architectures, APIs, and fund flows that balance client needs, compliance, and commercial viability
- Identify and address technical, operational, and regulatory risks early to unblock deals and reduce late-stage friction
- Differentiate Fiserv versus competitors by clearly articulating tradeoffs, scalability, and timetomarket advantages
- Influence pricing and commercial discussions by aligning solution scope, effort, and value delivered
- Collaborate with Product and Engineering to validate roadmap alignment and secure deal-critical commitments when required
- Support contract execution by ensuring technical accuracy in solution descriptions, scopes, and assumptions
- Provide structured feedback to Product on market gaps and emerging platform needs based on active deal conversations
Requirements
- 8+ years of experience in client-facing technical sales, solutions engineering, or presales roles for enterprise technology platforms
- Proven track record of supporting and closing complex, multistakeholder deals
- 5+ years of experience with API-driven platforms, integrations, and modern SaaS architectures
- 5+ years of experience in payments, acquiring, PayFacs, marketplaces, or embedded financial services
- Strong understanding of platform economics, fund flows, onboarding/KYC/KYB models, settlements, and payouts
- Able to translate technical concepts into business value and commercial outcomes
- Experience partnering with Sales teams in quote-carrying or revenue-aligned environments
Qualifications
- Bachelor’s degree in computer science, engineering, or equivalent practical experience
Skills
- Experience selling platform or embedded payments solutions at companies like Stripe, Adyen, and Payoneer
- Direct ownership of technical workstreams in $1M+ enterprise deals
- Familiarity with marketplace and PayFac regulatory frameworks and card network requirements
- Experience influencing deal pricing, scope tradeoffs, and implementation models
- Comfort presenting to executives, including CTOs, CPOs, and Heads of Payments
- Ability to operate with ambiguity and move fast in competitive, high-growth environments
Benefits
At Fiserv, we offer a competitive salary range of $136,000.00 - $225,600.00, depending on experience. We also provide an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.
Pay
The salary range applies to employees in New Jersey and New York. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Schedule
Our commitment to equal opportunity means we do not discriminate against a prospective employee based on their status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.