Director, Client Partner – Magnificent 7 Clients
Centific · Redmond, WA · 1 wk ago
Hybrid$275k–$320k/yrFull-time
About the Role
We are seeking a Director, Client Partner to own and grow strategic Magnificent 7 client relationships focused on AI training data and data services supporting the Family of Apps (Facebook and Instagram) and Superintelligence Labs. This is a revenue-owning role responsible for a book of business exceeding $10M, requiring a leader who can personally acquire, develop, and manage client relationships while driving expansion across a fast-moving, technically sophisticated account.
Responsibilities
- Own and grow a $10M+ book of business within Magnificent 7 clients spanning AI/ML training data, annotation, and data services supporting Family of Apps (Facebook, Instagram) and Superintelligence Labs use cases.
- Personally acquire and develop new engagements within the account — identifying new teams, use cases, and stakeholders across Meta's product and research organizations.
- Serve as the primary client partner for assigned Meta stakeholders — building trusted relationships across product, engineering, research, and procurement teams.
- Drive account growth by identifying new use cases and expansion opportunities across consumer product (Family of Apps) and frontier AI research (Superintelligence Labs) workstreams.
- Lead commercial negotiations and contract execution, including contract structuring, pricing, and renewal strategy, in partnership with legal and finance.
- Own transaction volume and account performance — tracking commercial and delivery metrics for the account and driving them forward directly.
- Partner cross-functionally with delivery, operations, and program management teams to ensure client commitments are met and data quality/SLAs are maintained.
- Represent the voice of the client internally, shaping roadmap and delivery priorities based on Meta's evolving AI data needs.
- Collaborate globally with delivery and leadership teams across regions to support a client relationship that may span multiple geographies and time zones.
Requirements
- 5-8 years of experience in client partnership, enterprise account management, or strategic sales roles, ideally supporting large technology or hyperscale accounts (Meta experience strongly preferred).
- Based in or willing to work from the Seattle area or Bay Area.
- Demonstrated experience owning and growing enterprise accounts ($10M+ book of business).
- Domain exposure to consumer social/product platforms (Facebook, Instagram, or similar) and/or AI research organizations — understanding of the different commercial and technical needs of each.
- Experience in AI/ML data services — training data, data annotation, RLHF, data labeling, or related data pipeline work — is highly preferred.
- Comfortable working across two distinct buyer types within the same account: product/consumer teams and frontier AI research teams.
- Strong presence with a track record of building trust with senior client stakeholders.
- Proven ability to lead commercial negotiations and structure complex enterprise agreements.
- A collaborative, hands-on operating style — this role blends strategic account ownership with day-to-day relationship management.
Nice to Have
- Prior experience at or partnering closely with Meta.
- Experience supporting AI research labs (e.g., foundation model training, RLHF, red-teaming, or safety data programs).
- Experience scaling an account from an initial engagement into a multi-year, multi-domain strategic partnership.
Pay
Salary: $275,000-$320,000