Director, Client Partner

Responsibilities

• Manage established client business and develop new opportunities through solution shaping, scoping, pricing, and establishing optimal operating models
• Learn and navigate client priorities and industry trends within retail, technology/ISV, and manufacturing verticals to identify and develop new opportunities
• Drive pre-sales activities, RFP solutioning, proposals, and delivery strategies tailored to the Pacific Northwest market needs
• Serve as the primary point of contact for escalations and delivery issues, ensuring client satisfaction and project success
• Strategically position EPAM's offerings against competitors while advocating for innovative solutions, including AI, cloud migrations, and digital transformation
• Establish and cultivate strong client relationships and local networks while developing connections within EPAM's global team of business and technology experts
• Maintain responsibility for account P&L and growth KPIs
• Oversee cross-functional teams working in global environments while serving as an expert consultant leading business transformation and product strategies
• Actively drive new business development and net new logo acquisition in the Pacific Northwest, leveraging both hunter and farmer skills
• Collaborate closely with sales, marketing, and technology partners (e.g., Microsoft, AWS, Databricks) to execute local events, campaigns, and partnership initiatives

Requirements

• Demonstrated success in developing and growing client relationships within the existing portfolio and with new logos, and leading teams delivering end-to-end digital engineering solutions within a services organization
• Strong knowledge of technology platforms, trends, and the local business landscape in Retail, High-tech, or Manufacturing industries
• Strategic thinker with high business acumen and experience managing P&L responsibilities for profitable account growth
• Proven ability to map client stakeholders, initiatives, and appropriate technology solutions and build a pipeline of growth opportunities
• Experience working with multi-geo and diverse technology teams, ideally across global delivery centers
• Creative problem solver who approaches challenges with confidence and self-guidance
• Superb verbal, presentation, and written communication skills with an ability to foster connections across all levels of a client’s organization
• Experience in services sales and delivery, with a focus on technology consulting and digital transformation.
• Strong partner development skills and a track record of sourcing business through technology alliances.

Pay

Schedule