Director, City College for Municipal Employment (CCME)

Position Summary

The City College of Municipal Employment (CCME) is a strategic community and workforce initiative in partnership with the City of Philadelphia, Philadelphia Works, and the School District of Philadelphia that prepares Philadelphia residents for municipal jobs. The Director is responsible for providing leadership and oversight of CCME to ensure the successful implementation, execution and evaluation of the initiative.

Essential Responsibilities

• Oversee the day-to-day operations and evaluation of CCME to ensure achievement of short term and long-term goals.
• Serve as one of the chief points of contact of CCME for internal and external stakeholders, including but not limited to the Mayor’s Office.
• Work collaboratively with multiple College units, such as Enrollment Management, Institutional Research, Financial Aid, Marketing and Communications, Workforce & Economic Innovation, and Career Connections to ensure CCME goals and objectives are met.
• Identify and implement evidence-based strategies for necessary improvements.
• Supervise, guide, evaluate and ensure training of staff.
• In partnership with the Director, Education Programs, facilitate training and professional development for CCME-involved faculty and staff across departments, ensuring a cohesive approach to student learning and success.
• Develop and manage department budget.
• Manage data, record keeping and reporting necessary to ensure effectiveness.
• Design and implement a program feedback mechanism where students, faculty and administrators can regularly provide input about CCME and make adjustments to programming as necessary.
• Oversee consultants and technical assistance providers to ensure maximum effectiveness.
• Keep informed of local and national community college education, employment and training models and strategies.
• Adhere to policies and procedures necessary for successful implementation of CCME, and particularly for maintaining the security and confidentiality of student information.
• Identify and communicate new policies and procedures to staff and other relevant internal and external partners.
• Lead efforts with the Business and Finance and Institutional Advancement offices to identify public and private philanthropic sources to enhance and sustain the program.
• Present locally and nationally to stakeholders on the model and successes of CCME.
• Lead a campaign with the Mayor’s Office and the College’s Marketing and Communications team to showcase and promote CCME.
• Deliver quality customer services to both internal and external constituents in a professional, helpful and courteous manner, handling priority communications efficiently and with tact, and maintaining records of communication.
• Maintain sensitivity, understanding, confidentiality and respect for a diverse academic environment inclusive of students, faculty and staff of varying social, economic, cultural, ideological and ethnic backgrounds required.
• Perform assigned duties in a manner consistent with the mission, goals, and core values of the College.
• Perform other duties as assigned.

Required Qualifications

• Master’s degree from a recognized accredited institution and five (5) years of related professional work experience, preferably in higher education and/or workforce training programming or Bachelor’s degree with seven (7) years related professional experience in higher education and/or workforce training programming.
• Minimum of three (3) years of program and/or project leadership experience required.
• Previous supervisory experience required.
• Strong communication skills required including interpersonal and collegial communication, written and oral presentation skills.
• Excellent organizational skills with an emphasis on details, planning and analysis required.
• Able to work collaboratively with internal and external stakeholders to achieve scholarship goals required.
• Able to use data to make decisions and develop strategies required.
• Understanding of and sensitivity to the diverse College community required.
• Proficiency with Microsoft Office applications including Word, PowerPoint, Excel required.

Preferred Qualifications

• Experience in a collective bargaining environment preferred.