Director, Change Management & Enablement

Responsibilities

• Define and own the strategy, methodology, and governance model for Finance Transformation initiatives.
• Serve as a strategic thought partner to senior leadership on all major Finance Transformation initiatives.
• Lead, develop, and mentor a team of practitioners, fostering a high-performance culture.
• Champion a digital-first, data-driven approach to change, leveraging AI tools, analytics, and real-time adoption metrics.
• Lead end-to-end change management for Finance Transformation programs including technology transformations and strategic culture initiatives.
• Develop and execute integrated change management plans: stakeholder analysis, change impact assessments, readiness assessments, communication strategies, and training/capability building programs.
• Partner with Finance process owners to translate process changes into clear roles, behaviors, training needs, adoption plans, and success measures.
• Identify and proactively manage resistance, change fatigue, and adoption barriers across diverse employee populations.
• Drive cultural alignment efforts, particularly in support of transformation programs.
• Build trusted relationships with executive sponsors, functional leaders, HR business partners, and front-line managers to embed change management best practices.
• Design and execute multi-channel, audience-specific communication campaigns that create clarity, build belief, and inspire action.
• Facilitate executive alignment sessions, workshops, and other forums to accelerate decision-making and coalition building.
• Define and track KPIs for change adoption, employee engagement, readiness, and sustained behavior change.
• Use real-time data, pulse surveys, and sentiment analysis to continuously refine change strategies and report progress to senior leadership.
• Codify lessons learned and embed them into an evolving Finance Organizational Change Management (OCM) playbook.

Qualifications

• 10-15+ years of progressive experience in organizational change management, organizational effectiveness, or enterprise transformation.
• Demonstrated success leading change management for enterprise-scale programs (ERP, M&A, operating model redesign, digital transformation).
• Proven ability to influence and advise C-suite and senior executive stakeholders without formal authority.
• Experience building and scaling change management teams, centers of excellence, or enterprise change capabilities.
• Deep expertise in a wide range of change management methodologies - Prosci/ADKAR, Kotter, McKinsey Influence Model or equivalent.
• Strong project management discipline, with the ability to manage multiple complex initiatives simultaneously and deliver results on time; PMP or equivalent certification a plus.
• Experience working in matrixed, global, complex organizations.
• Exceptional communication skills (written, verbal, presentation) with executive presence and ability to facilitate engaging learning experiences.
• Ability to work independently and collaboratively in a fast-paced environment.
• Familiarity with AI-enabled change tools and digital adoption platforms (preferred).