Director, Care Services (DC/MD/VA)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Implement operational plans in support of the strategic plan and the territory.
• Assists and consults as needed with complex situations. May attend ALS clinics and provide care consultations during routine visits
• Collaborate to ensure policies and procedures defining the delivery of services to people living with ALS, caregivers, families, and community partners by Care Services staff are consistent with industry and The Association standards.
• Collaborate with Associate Director to provide oversight to programs and services and build new partnerships to support existing programs. Provide information to Resource & Referral hub regarding new or existing resources.
• In collaboration with the Managing Director Care Services establish strategic community and professional partnerships and collaborations.
• Assess and evaluate Care Services Programs and make recommendations for updates and improvements to Managing Director Care Services. Offer recommendations for future programs.
• Ensure files and databases are used consistently across territories.
• Develop and maintain clinic relationships through bi-annual or quarterly review meetings with clinic Neurologists and coordinators. In collaboration with Managing Director of Care Services
• Provide professional in-service educational programs to ALSA staff and healthcare professionals such as: home health and hospice agencies, Durable Medical Equipment (DME) providers, and Skilled Nursing Facilities.
• Participate in continuing education seminars, workshops, and conferences as available and necessary to gain knowledge on related topics.
• Offer recommendations concerning current or future programs
• Hire, supervise, and provide leadership to a staff of licensed professionals and care services support personnel with responsibility to orient, train, assign work and outline scope of authority for care services staff and/or outreach professionals.
• Provide oversight to assigned program budget and monitor expenditures. Assist with management of local and state grants.

SUPERVISORY RESPONSIBILITIES

• Directly supervises up to 10 employees within the Care Services department.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

• Bachelor's Degree (BA) from four-year college or university, or the equivalent combination of education and experience. Master’s degree preferred.
• 5+ years of progressive leadership experience in a non-profit setting.
• Experience working with people living with motor neuron diseases and healthcare knowledge preferred.
• Supervisory experience working with various nursing and allied health professionals and administrative personnel.
• Excellent written and oral communications skills.
• Computer skills required: (Accounting Software; Contract Management Systems; Development Software; Human Resource Systems; Microsoft Office; Payroll Systems; Project Management Software; Video Conferencing Software such as Zoom and Teams.)
• Ability to travel on Association business as required.

PAY TRANSPARENCY

The ALS Association's pay range for this position is $69,293 - $92,990 annually. The Association may, at its discretion, offer merit-based increases tied to individual performance. The benefits listed may differ depending on employment status with the Association.