Director, Business Process

Responsibilities

• Co-design and manage the Product organization's planning calendar with cross-functional input
• Resolve existing misalignments in work planning methodologies across teams
• Maintain and align dynamic business unit roadmaps with overall strategic objectives
• Design a standardized end-to-end launch process and prepare comprehensive launch readiness checklists
• Collaborate with cross-functional teams to co-develop a launch playbook based on real-world experiences
• Steward the five-gate stage gate process and tailor it to suit different program tracks
• Identify areas needing process enhancements and ensure the right balance of rigor and simplicity

Qualifications

• 8+ years in business operations, program management, or process design, preferably in tech, education, media, or publishing
• Proven track record of creating user-friendly, lightweight processes
• Strong skills in collaboration and co-creation with stakeholders
• Successful leader in cross-functional product launches involving multiple departments
• Management experience in building and nurturing teams of process designers or program managers
• Strategic thinker with the ability to communicate effectively both up and down the organizational hierarchy
• Familiarity with K-12 education systems is preferred

Pay

$120,000 – $150,000 annually

Schedule

Remote - US based candidates only, no visa sponsorship available

Benefits

• Collaborative culture that emphasizes co-creation with teams
• Opportunity to influence and shape core processes within the organization
• Access to leadership development and growth opportunities
• Continuous improvement mindset with a focus on actionable insights
• Flexible work environment that encourages innovation and adaptability

Our client is an equal opportunity employer.