Director, Business Operations — Product & Go-To-Market

Overview

As Brooklinen continues to grow, how we bring new products from concept to market is more important than ever. We’re hiring a Director, Business Operations — Product & Go-To-Market to strengthen the connection between product development and go-to-market execution—bringing greater clarity, accountability, and momentum across teams.

What You’ll Own

• Product Development & Launch Orchestration

• Drive the cross-functional operating cadence that supports the product development process from concept through launch
• Partner closely with Product Development, Merchandising, Production, Creative, Digital, and Marketing teams to align milestones, dependencies, and timelines
• Ensure key handoffs across teams are clear, well coordinated, and executed with accountability
• Identify areas where the process can move faster or operate more smoothly and lead improvements

• Go-to-Market Process Leadership

• Strengthen the cross-functional go-to-market process across product, brand, digital, and channel teams
• Ensure launches are coordinated across stakeholders with clear ownership and timelines
• Partner with marketing, site, and merchandising teams to ensure product launches land smoothly across channels
• Act as a central coordinator for launch readiness, keeping teams aligned while maintaining momentum

• Cross-Functional Execution & Influence

• Lead high-priority initiatives that require coordination across multiple functions and senior stakeholders
• Navigate competing priorities with objectivity, helping teams make practical tradeoffs in the service of the business
• Identify risks early and resolve blockers quickly

• Operational Excellence & Scale

• Strengthen how teams work together across product development and launch by bringing clarity to timelines, handoffs, and decision points
• Introduce practical ways of working that improve cross-functional coordination without unnecessary complexity
• Translate lessons from launches and initiatives into better ways of operating going forward
• Help lay the foundation for a scalable business operations capability over time

What You Bring

• 10+ years of experience in business operations, product operations, or cross-functional leadership within consumer brands
• Deep expertise in soft goods product development. You are fluent in how products move from concept through sampling, development, approvals, production, and launch
• Exceptional relationship-building and influence skills with the ability to establish trust quickly across teams and senior stakeholders
• Situational leadership and negotiation skills when navigating competing priorities
• A builder’s mindset with the ability to introduce structure where needed, while remaining pragmatic and flexible
• High standards, strong follow-through, and a bias toward action
• Experience working within brands known for strong product development and go-to-market operating models in soft goods, apparel, or consumer goods environments is a plus

Compensation

• Base salary range: $165,000–$190,000, plus equity and a 15% target bonus.

• Compensation is determined based on experience, skills, and market data.

Benefits & Perks

• Up to 100% medical, dental, and vision coverage (employee-only)
• Fertility & family-building support (up to $20,000 lifetime)
• 401(k) with a 4% company match
• 16 weeks fully paid parental leave
• 20 vacation days (25 after 5 years) plus year-round Summer Fridays
• Hybrid work schedule with two core in-office days (Tues–Thurs)
• Remote Thanksgiving week and remote last week of December
• Up to four additional remote weeks per year with approval
• One Medical, Talkspace, and $1,000 per year via Joon for wellness
• One-month paid sabbatical at five years
• 40% employee discount plus seasonal product allowance

About Brooklinen

Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.