Jobs · Management · California

Director, Business Operations

Serco · San Diego, CA · 1 mo ago
ManagementFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Take this opportunity..."? That's maybe promotional but could be considered part of description? Might be considered boilerplate? It's not EEO but still generic. Probably remove promotional fluff like "Take this opportunity..." and "Join the Serco team today!" and company overview? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Company overview maybe not boilerplate but could be considered generic but it's substantive about employer. Might keep? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep company overview if it's substantive. However we need to format into sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content. From posting: - Position Description & Qualifications: includes description of role, mission, etc. Could be "About the role". - Responsibilities: list of duties under "In This Role, You Will" bullet points. - Requirements: "To Be Successful, You Will Have" list: active DoW Secret clearance, US citizenship, Bachelor's degree, 10 years experience, etc. - Qualifications: Preferred Qualifications list. - Skills: maybe not explicitly listed; could infer from responsibilities but not separate. - Benefits: there is a Benefits section later describing benefits: medical, dental, vision, vacation, 401k, tuition reimbursement, life insurance, disability, optional coverages, parental leave, EAP, etc. Also mention Pay Transparency and salary range: "Salary range: The range for this position can be found at the top of this posting." No actual numbers given, so we cannot create Pay section because no specific pay info. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. Benefits are stated, so we can include Benefits section. Pay: not stated specific numbers, only says range can be found at top of posting (not provided). So we should not include Pay section. - Schedule: not mentioned; maybe travel 25% indicates travel requirement but not schedule. No schedule info, so omit. - Skills: Not explicitly listed; but we could maybe include a Skills section derived from responsibilities? However instruction: only include section when posting has real, specific content for it. There's no explicit "Skills" heading. So better not to create Skills section unless we have explicit list. We could treat responsibilities as skills but it's not a list of skills. Safer to omit Skills. Thus sections: About the role (h3), Responsibilities (h3), Requirements (h3), Qualifications (h3), Benefits (h3). Possibly also "Preferred Qualifications" could be under Qualifications. We need to use
  • for any list of duties/requirements/benefits, and

    for prose. We need to preserve all substantive information; do not invent or summarize away detail. So we need to copy the text exactly? Not necessarily exact wording but preserve meaning. We'll paraphrase but keep details. We must remove duplicated lines: there are duplicated lines like "Must have an active U.S. Department of War (DoW) Secret security clearance (with immediate eligibility to upgrade to TS/SCI preferred)." appears twice? Actually appears early and later in "To Be Successful, You Will Have". We'll include only once. Also remove boilerplate: EEO, etc. Also remove application instructions like "Please submit applications exclusively through Serco’s external (or internal) career site." etc. Also remove links to benefits? We can keep mention of benefits but not the URLs? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. The URLs are substantive? They are links to benefits page. Might be considered part of benefits info. Could keep as ? But we are only allowed to output HTML fragment; we can include tags. However the instruction didn't forbid links. It's okay to keep them. But we might strip them as they are not essential? Safer to keep them as they are part of benefits description. We also need to remove duplicated lines like "Take this opportunity..." etc. Let's extract content. About the role: The first paragraph(s) describing mission: "Position Description & Qualifications The Department of War and Department of the Navy is transforming how we design, field, and sustain maritime dominance. Under our newly restructured Portfolio Acquisition Executive (PAE) model, the Navy has flattened traditional bureaucracy to deliver cutting-edge capabilities at wartime speed. We are seeking a visionary Leader to support the PAE Undersea and Submarine Programs portfolio. In this high-impact role, you will champion a "cradle-to-grave" acquisition philosophy, directly managing technical innovation, strategic contracting, and lifecycle sustainment for the world’s most advanced undersea platforms. If you are a decisive leader ready to cut through institutional layers, integrate breakthrough commercial technologies, and secure our strategic advantage beneath the waves, we invite you to lead this critical mission" We can put that as

    . Responsibilities: The bullet list under "In This Role, You Will". Let's list each: - Serve as a trusted advisor to senior government and industry stakeholders regarding program execution, operational performance, risk mitigation, and strategic priorities. - Support senior-level customer engagement activities and maintain relationships across the Undersea Warfare Enterprise. - Conduct independent assessments of program execution, schedule performance, industrial base readiness, and acquisition outcomes. - Identify emerging risks, operational challenges, and improvement opportunities and provide actionable recommendations to leadership. - Evaluate program performance measures, operational effectiveness, and organizational outcomes to support informed decision-making. - Support the development, implementation, and evaluation of operational processes, governance frameworks, performance metrics, and business practices. - Analyze complex operational and business challenges and recommend solutions that improve effectiveness and efficiency. - Support execution of complex government contracts and strategic initiatives. - Lead and influence cross-functional teams, stakeholders, and subject matter experts in support of program and business objectives. - Promote collaboration across government, industry, and internal organizations to achieve mission success. - Provide expertise regarding defense industrial base capabilities, supply chain considerations, acquisition strategies, and operational readiness. - Monitor industry trends, emerging capabilities, and best practices relevant to Navy and defense programs. We'll put each as

  • inside
      . Requirements: "To Be Successful, You Will Have" list: - An active DoW Secret security clearance (with immediate eligibility to upgrade to TS/SCI preferred). - U.S. citizenship. - Bachelor's Degree in Business, Engineering, Program Management, Operations Management, Acquisition, or a related field. - 10 years of progressively responsible leadership experience supporting complex government, defense, acquisition, shipbuilding, sustainment, or related programs. - Experience supporting the management, execution, or oversight of large-scale government programs, contracts, or operational initiatives. - Experience assessing program performance, operational risks, and business challenges and developing recommendations to improve outcomes. - Demonstrated ability to execute complex initiatives and influence stakeholders within a matrixed environment. - Experience engaging with senior government, military, industry, and executive stakeholders. - The ability to travel 25%. We'll put as
        . Qualifications (Preferred): list: - Experience supporting submarine, maritime, naval warfare, or Undersea Warfare programs. - Experience supporting NAVSEA, PEO organizations, OPNAV, SECNAV, or other Navy acquisition organizations. - Direct experience supporting major Navy acquisition, modernization, or sustainment programs, including Virginia-class or Columbia-class programs. - Knowledge of submarine industrial base initiatives, defense manufacturing, shipbuilding operations, and supply chain management. - Experience with innovative acquisition approaches, including Other Transaction Authorities (OTAs), Middle Tier Acquisition (MTA) programs, or similar acquisition strategies. - Active Top Secret (TS) security clearance. - Master's Degree in Business, Engineering, Acquisition, Program Management, Operations Research, or a related discipline. We'll put as
          . Benefits: The benefits paragraph: "Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us. Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans." We need to format as

          maybe with

            for list? The instruction: Use
            • for any list of duties/requirements/benefits, and

              for prose. Benefits is a list; we could make a

                . But the benefits text includes prose sentences as well. Could split: we could keep a

                for intro sentence then

                  for list. But we must not invent structure; we can keep as

                  with the benefits text as is. However instruction says use

                  • for any list of benefits. So we should convert the benefits list into
                    • . Let's extract list items: - Medical, dental, and vision insurance - Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract - 401(k) plan that includes employer matching funds - Tuition reimbursement program - Life insurance and disability coverage - Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection - Birth, adoption, parental leave benefits - Employee Assistance Plan We'll also keep the sentence about reviewing benefits and Colorado law as

                      after list. Now we need to output only HTML fragment, no /, no markdown fences. Let's craft:

                      About the role

                      Position Description & Qualifications The Department of War and Department of the Navy is transforming how we design, field, and sustain maritime dominance. Under our newly restructured Portfolio Acquisition Executive (PAE) model, the Navy has flattened traditional bureaucracy to deliver cutting-edge capabilities at wartime speed. We are seeking a visionary Leader to support the PAE Undersea and Submarine Programs portfolio. In this high-impact role, you will champion a "cradle-to-grave" acquisition philosophy, directly managing technical innovation, strategic contracting, and lifecycle sustainment for the world’s most advanced undersea platforms. If you are a decisive leader ready to cut through institutional layers, integrate breakthrough commercial technologies, and secure our strategic advantage beneath the waves, we invite you to lead this critical mission.

                      Responsibilities

                      • Serve as a trusted advisor to senior government and industry stakeholders regarding program execution, operational performance, risk mitigation, and strategic priorities.
                      • Support senior-level customer engagement activities and maintain relationships across the Undersea Warfare Enterprise.
                      • Conduct independent assessments of program execution, schedule performance, industrial base readiness, and acquisition outcomes.
                      • Identify emerging risks, operational challenges, and improvement opportunities and provide actionable recommendations to leadership.
                      • Evaluate program performance measures, operational effectiveness, and organizational outcomes to support informed decision-making.
                      • Support the development, implementation, and evaluation of operational processes, governance frameworks, performance metrics, and business practices.
                      • Analyze complex operational and business challenges and recommend solutions that improve effectiveness and efficiency.
                      • Support execution of complex

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