Director, Business Operations

For our client, we are seeking a Director, Business Operations to join the team of a leader in the Healthcare space. This leader will oversee core operational planning and execution within care operations, ensuring the function is aligned to broader business objectives. The role will partner closely with senior leadership to build scalable processes, strengthen accountability, and improve both patient and provider experiences. It will also guide a team of analysts and project managers while using data-driven insights to support continuous improvement across the organization. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $140,000 – $175,000 annually Responsibilities Own strategic planning and operational cadence for care operations to align with business goals Lead and develop a team of analysts and project managers, ensuring high performance Design and execute initiatives to enhance operational efficiency and patient/provider experience Direct data analysis and reporting to identify trends and develop actionable plans Collaborate with leadership to standardize processes and implement change management strategies Establish tracking frameworks and performance metrics for accountability and quality control Develop scalable operational infrastructure and continuous improvement mechanisms Qualifications 5+ years in business operations, management consulting, or program management in healthcare or high-growth settings Bachelor's degree in business, operations, healthcare administration, or related field, or equivalent experience Experience managing teams, including analysts or project managers, to drive performance Proven track record in strategic project management, process improvement, and change management Proficiency in SQL for querying complex datasets and deriving actionable insights Ability to design and implement scalable operational processes across teams Strong skills in data analysis and spreadsheet tools such as Excel and Google Sheets Effective communication skills with senior stakeholders and ability to manage competing priorities Benefits Flex PTO policy, with 3-5 weeks per year recommended, plus 11 paid company holidays Generous parental leave policy Competitive medical, dental, vision, life, and AD&D insurance with significant employer contribution 100% employer-paid mental health benefits, including therapy and coaching sessions Employee Assistance Program (EAP) for mental health, legal, and financial support 401K option available Work-from-home stipends for internet and home office setup Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.