Director, Business Operations

About the role

Figma is seeking a Director of Business Operations to lead the strategic direction of our business model and monetization strategy. This includes setting the direction for how Figma monetizes the AI era, such as agents, consumption/usage-based billing, our APIs, and acquired businesses. The role requires a deep understanding of business models and the ability to communicate complex ideas to executives.

Responsibilities

• Take Figma's most ambiguous, highest-stakes business questions from "no one knows" to a decision we can act on — and own the outcome
• Build and lead a small, exceptional team; set the bar for structured thinking and exec-ready synthesis
• Be the partner Product, Finance, Engineering, and GTM want in the room when the problem is hard
• Communicate with exec-level clarity and influence senior leaders without authority
• Reason fluently about a P&L and a business model — strong business and financial instincts
• Lead and develop people

Requirements

You’re always the one handed the hardest, vaguest, most important problems

• Pair a top-tier strategy foundation (management consulting, private equity, or investing) with operating experience at a high-growth software company (Product, Growth, Strategy & Ops, or BizOps) or a top-tier PE/VC firm
• Have a track record of taking ambiguous, company-defining problems from zero structure to executive decision
• Communicate with exec-level clarity and influence senior leaders without authority
• Reason fluently about a P&L and a business model — strong business and financial instincts
• Lead and develop people

Qualifications

• Exposure to monetization, pricing & packaging, or business-model design — especially in the AI/consumption era
• Hands-on financial modeling / SQL

Skills

• Sharp, independent voice
• Structured thinking
• Executive decision-making
• Team leadership

Benefits

At Figma, we offer equity, a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement.

Pay

The annual base salary range for this role is $258,000—$348,000 USD.

Schedule

This role can be held from one of our US hubs or remotely in the United States.