Director, Business Operations

About the Role

Comcast is establishing a Digital Infrastructure business focused on leveraging existing data centers, available power, network connectivity, and other infrastructure assets to support AI computing and GPU cloud services. The Director, Business Operations will play a key role in planning, coordinating, and executing the deployment of AI infrastructure across Comcast facilities.

Responsibilities

• Lead cross-functional planning and coordination of data-center infrastructure deployments, working with engineering, facilities, IT platform, technology, and external partners to develop and execute integrated project plans.
• Establish and maintain project schedules, milestones, deliverables, dependencies, and accountability across multiple infrastructure deployment workstreams.
• Coordinate site readiness activities, including power availability, cooling capacity, network connectivity, equipment procurement, infrastructure modifications, and operational requirements, working with technical teams.
• Track project progress, identify potential schedule or resource constraints, facilitate issue resolution, and escalate significant risks and decisions to senior leadership.
• Coordinate infrastructure deployment activities with business and customer requirements, ensuring alignment among site readiness, equipment availability, installation schedules, and commercial commitments.
• Oversee project budgets, capital expenditures, and financial commitments, partnering with Finance and technical teams to monitor costs, evaluate changes, and maintain alignment with approved investment plans.
• Support development of business cases, site evaluations, project timelines, and capital requirements for existing and potential new infrastructure locations.
• Establish project governance, reporting, and communication processes, including regular status reviews, executive updates, risk assessments, and decision tracking.
• Coordinate with internal and external partners, including technology vendors, equipment suppliers, and service providers, to support timely delivery and resolution of project dependencies.
• Partner with technical and operations teams to coordinate business readiness, commissioning milestones, customer acceptance requirements, and transition to ongoing operations.
• Identify opportunities to improve project execution, streamline processes, and establish repeatable deployment practices as the business expands to additional locations.

Qualifications

• 10+ years of relevant experience in program management, business operations, infrastructure deployment, technology operations, consulting, or related fields.
• Demonstrated experience leading complex, cross-functional projects involving multiple organizations, external partners, and interdependent workstreams.
• Strong project and program management capabilities, including schedule development, milestone tracking, risk management, resource coordination, and executive reporting.
• Experience managing project budgets, capital expenditures, and financial performance, with strong analytical and problem-solving skills.
• Proven ability to influence and drive accountability across teams without direct reporting relationships.
• Excellent communication, organizational, and leadership skills, including the ability to present project status, risks, and recommendations to senior executives.
• Experience in data centers, artificial intelligence, telecommunications, cloud infrastructure, technology deployments, or other capital-intensive environments preferred.
• Ability to operate effectively in a fast-paced, entrepreneurial environment with evolving priorities and organizational structures.

Education

Bachelor's degree in Business, Finance, Engineering, Information Technology, or a related discipline, or equivalent professional experience. MBA, PMP certification, or other relevant advanced credentials preferred.

Skills

Business Operations; Project Management; Project Budgeting

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. Please visit the compensation and benefits summary on our careers site for more details.