Director, Business Intelligence & Operations — Global Advanced Services
About the role
As Director of Business Intelligence & Operations for Global Advanced Services, you will establish the global strategy, operating cadence, and data-driven management frameworks that power world-class service execution. You will partner directly with senior executive leaders across Finance, Sales, Product, and Delivery Operations to turn complex operational data into actionable business intelligence that directly boosts revenue growth, capacity utilization, and forecast precision. This role serves as a strategic catalyst, establishing operational discipline and visibility across matrixed global teams to maximize customer value on the Everpure™ Platform.
Location: We are primarily an in-office environment and therefore, you will be expected to work from the Research Triangle Park (RTP) office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave. Travel: Ability to travel as needed (~5-10%).
Responsibilities
- Drive Global Business Operations Strategy: Establish and lead the annual planning rhythm, governance mechanisms, and operational reviews across global Advanced Services, translating organizational priorities into consistent execution frameworks.
- Build Executive Intelligence & Analytics Architecture: Oversee the development of real-time, executive-ready dashboards