Director Business Development - Remote (prefer the DMV area)
About the role
As the Director of Business Development, you will lead high-stakes, end-to-end campaign pursuits designed to continually build capabilities addressing eligibility, identifying and mitigating improper payments, fraud mitigation, auditing, and creating process and personnel efficiencies associated with benefits (health, legal and financial). You’ll collaborate with customers and partners for must-win pursuits and drive measurable improvements in PWin, pipeline health, and long-range growth for the Benefits Integrity – BPO campaign. This role is for a growth leader who is relentless about outcomes, thrives in ambiguity, and can rally teams to win in complex government environments. Success will be measured by the achievement of 1-, 3- and 5-year tactical objectives tied to the creation of a higher quantity of contract wins. Full-time telework is offered; preference is for candidates local to the DMV area.
What You’ll Lead
- Lead customer and partner engagement for all campaign pursuits to deliver defined objectives.
- Take an active role in solutioning and shaping each pursuit’s “right-to-win,” identifying and pursuing pipeline opportunities that define the campaign and focus resources accordingly.
- Drive pursuit excellence throughout the Pursuit/Bid Teams—improving PWin through disciplined win strategies, clear value propositions, and competitive positioning.
- Execute the customer relationship strategy across the campaign; execute call plans and engagement rhythms to produce outcomes.
- Assist in developing campaign branding and messaging with marketing/communications to ensure the campaign narrative is differentiated, credible, and compelling.
To be successful in this role you will have
- U.S. Citizenship required.
- A Bachelor’s Degree.
- Minimum 10 years of experience in government contracting (BD/capture/program/operations leadership).
- Proven strength in winning large contracts.
- Demonstrated ability to lead cross-functional, matrixed teams to outcomes.
- Strong capability in customer relationship building and senior-level stakeholder engagement.
- Excellent executive communication and presentation skills; comfortable briefing internally and externally.
- Willingness to travel up to 25% to meet customers and industry partners as required.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. Serco helps clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients.
Benefits
- Medical, dental, and vision insurance.
- Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract.
- 401(k) plan that includes employer matching funds.
- Tuition reimbursement program.
- Life insurance and disability coverage.
- Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
- Birth, adoption, and parental leave benefits.
- Employee Assistance Plan.