Director, Business & Brand Enablement (Hybrid)

Responsibilities

• Lead the employee experience team and operating rhythm (intake, prioritization, timelines and quality).
• Design and deliver onboarding and enablement programs that support adoption and performance.
• Develop scalable learning content, including e-learning, microlearning, job aids, FAQs and knowledge-based articles.
• Partner with product and go-to-market teams to align training to roadmaps, releases and launch plans.
• Lead training delivery across virtual and in-person formats; coach facilitators and content owners.
• Build adoption and change strategies that translate business goals into clear actions and communications.
• Influence stakeholders and maintain strong partnerships with internal teams, vendors and advisory groups.
• Measure effectiveness using surveys, analytics and performance metrics; continuously improve content and delivery.
• Deliver programs globally with a primary focus on the U.S. and U.K.; apply localization/translation techniques as applicable to ensure relevancy and uptake.

Requirements

• 10 to 15 years of experience in training, onboarding, enablement or employee experience, preferably in the technology sector.
• Proven people leadership experience, including coaching, prioritization and cross-functional influence.
• Expertise in instructional design and adult learning principles; strong facilitation skills.
• Proficiency with learning platforms and content tools (LMS, digital adoption platforms, Articulate 360, Camtasia, Adobe Creative Cloud and Microsoft Teams).
• Experience aligning enablement to roadmaps, release cycles and go-to-market plans.
• Familiarity with agile ways of working and change management frameworks (e.g. ADKAR).
• Strong communications and digital learning background, with experience creating clear, compelling messaging and scalable e-learning, microlearning and virtual training programs that improve adoption and performance.
• Exceptional writing and editing skills; able to simplify complex concepts for diverse audiences.
• Data-driven approach: able to use dashboards, usage analytics and learner feedback to improve outcomes.
• Bachelor’s degree, preferably in HR, education, marketing or business; MBA preferred.
• Strong project and budget management skills; comfortable in a fast-paced, matrixed environment.

Pay

U.S. National Base Pay Range: $136,100 - $252,800. Geographic differentials may apply in some locations to better reflect local market rates.