Jobs · Information Technology · North Carolina

Director, Broadband Network Engineering

JSI · Charlotte, NC · 6 days ago
On-siteInformation TechnologyFull-time

About the Company

JSI is a leading full-service consulting firm specializing in broadband solutions. For over 60 years, we have provided independent communications service providers with expert financial, engineering, management, operational, regulatory, and strategic guidance. Our extensive industry knowledge and proven track record of success have empowered clients to achieve sustainable growth and profitability. With clients nationwide and a powerful presence in markets across the United States, JSI empowers rural and regional broadband providers to expand, evolve, and excel in a rapidly shifting digital world.

Position Overview

As Director of Broadband Network Engineering, you will lead the Network Engineering team that designs and implements network equipment and systems for Internet Service Providers. You will own team performance, utilization, delivery efficiency, and the growth of the people who manage that work. Deep hands-on technical execution isn't core to this role, but a strong technical foundation is essential to credibly direct engineering work, evaluate Managers' technical judgment, and engage clients at an executive level. You will also be the face of our firm to a significant portfolio of client accounts, acting simultaneously as network engineering leader, trusted advisor, and business development driver: protecting and growing existing revenue, expanding client relationships, contributing to proposals and pricing, and winning new clients through your industry network, credibility, and market insight. This is an active role, not passive account management, requiring someone who builds relationships, spots client needs early, converts expertise into new work, and grows the business, all while providing strong team leadership and operational efficiency. This is a full-time, salaried position. Applicants must be authorized to work in the U.S. and must not require employment sponsorship to be considered.

Responsibilities

  • Directly manage the team Managers and Senior Engineers providing network engineering and consulting efforts, holding them accountable for delivery quality, client satisfaction, and team development.
  • Own practice-wide performance and efficiency outcomes, including billable utilization, project margin, schedule adherence, and delivery quality across all Network Engineering engagements.
  • Lead personnel management for the Manager and Senior Engineer team member including hiring and staffing decisions, performance reviews, compensation recommendations, career progression and promotion decisions, and disciplinary action when required.
  • Serve as an executive-level advisor to JSI's largest and most strategic clients on cross-domain network strategy spanning

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