Director, BPM Supply Chain

Key Responsibilities

• Prioritize, coordinate, and strategize improvement efforts within manufacturing, warehousing, logistics, contracts, and across the supply chain for optimal impact
• Lead and implement high-impact process improvement initiatives and develop frameworks and methodologies that strengthen process analysis, design, and continuous improvement within the Central Services and Supply Chain Teams
• Support other BPM Directors and provide thought leadership on BPM best practices, such as Lean Six Sigma and FMEA exercises, and guide teams through complex problem-solving and quality improvement projects
• Identify, document, and enhance cross-functional processes to ensure alignment with strategic business goals and maximize operational efficiency
• Monitor and report on project outcomes, ROI, and cost efficiencies, using data-driven insights to support continuous improvement efforts
• Collaborate with departments such as Finance, Inventory, and Customer Experience to ensure alignment on process enhancements and strategic initiatives
• Facilitate the implementation of Process Maturity Model (training and mentoring) across Supply Chain, cultivating a culture of continuous learning and operational excellence
• Lead large-scale, cross-functional supply chain projects that span multiple domains, ensuring alignment and seamless integration of processes across these areas
• Guide cross-functional teams in leveraging best practices and tools for process improvement, change management, and quality assurance to drive sustainable improvements across overlapping supply chain domains

Basic Qualifications

• Bachelor’s degree in Industrial or Manufacturing Engineering
• Minimum 10+ years of experience in distribution facilities and systems design (WMS or TMS) and logistics modeling
• Minimum 10+ years of strong project management skills with a proven track record of leading large-scale, cross-functional projects
• Demonstrated expertise in process improvement methodologies, including Lean Six Sigma
• Demonstrated skills in change management, process analysis, and data-driven decision-making
• Strong communication and stakeholder management abilities, with experience guiding teams through change

Preferred Qualifications

• Master’s or advanced degree in a relevant field
• Experience providing consulting services
• Certifications in supply chain operations (e.g., CPIM or CSCP)
• Leverage Lean Six Sigma certification (Black Belt preferred) with demonstrable experience applying these methodologies to print and distribution processes
• Previous experience within the K-12 educational technology or publishing sector, with knowledge of the industry’s unique challenges and opportunities
• Exceptional leadership skills, with experience fostering collaboration in dynamic, cross-functional environments