Director, Barings Connect/Low Code Lead

Barings · Charlotte, NC · 6 days ago

ManagementFull-time

Lead delivery and operational health of an Appian-based, client-facing enterprise platform.
Act as the primary technical owner, driving priorities, execution, and delivery outcomes across build and run.
Serve as a key technology contact for client-facing initiatives, supporting onboarding, rollout activities, and issue resolution.
Partner closely with business stakeholders and client-facing teams to align platform delivery with client commitments and service expectations.
Manage and develop a global team of engineers and QA resources across onshore and offshore locations.
Set clear goals, expectations, and accountability for team performance and delivery.
Oversee SDLC practices including code reviews, CI/CD pipelines, release governance, and automated testing.
Lead production support, incident response, client-implementing issue management, and root-cause analysis.
Ensure strong controls, documentation, audit readiness, and operational resilience for a regulated, externally visible platform.
Oversee supporting components, including integrations, .NET services, and SQL-based data layers.

10+ years of experience in enterprise application or platform delivery preferred.
Strong hands-on experience with the Appian platform in complex, client-facing environments.
Proven experience managing engineering teams, including coaching, performance management, and delivery accountability.
Experience leading mixed teams (FTEs, offshore/GBS, contractors).
Solid background in DevOps practices, CI/CD pipelines, automated testing, and release management.
Working knowledge of .NET and SQL in support of workflow-driven platforms.
Strong communication skills and comfort working directly with business partners and client-facing stakeholders.
Financial services or other regulated industry experience.
Experience supporting platforms during active client rollout and adoption.

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