Director

About the Role

The Director of Education is responsible for the overall operations of the Academic Department at the campus level, ensuring compliance with institutional, accreditation, state, and federal policies and regulations, as well as Ancora’s standards, policies, and procedures. This role serves as a member of the Campus Leadership Team and supervises the Academic team, including the Academic Administrative Assistant/Registrar, Library/Learning Resource Center Point of Contact, Program Directors, faculty members, and other academic support staff.

Responsibilities

Provides Services to Students

• Coordinates and participates in facilitating the New Student Orientation Program each term.
• Provides an Orientation Program for re-entering students who have been out of school for more than one term.
• Establishes rapport with students to offer counsel, answer questions, and address concerns on a regular basis.
• Provides oversight to Program Directors who offer academic advisement/counseling to students as needed.
• Ensures probationary (SAP Not Met) students receive sufficient academic counseling and that an academic plan is developed to facilitate their progress.
• Provides referrals to outside resources when advising needs exceed the school’s scope.
• Requires Program Directors to identify students in need of tutoring and refers them to instructors and/or peers for tutoring.
• Responds to student requests for accommodations per the established process in the Campus Catalog.
• Leads the Retention Program by planning, implementing, and directing effective student retention activities.
• Serves as the chair of the Academic Review Committee, facilitating hearings and writing letters and reports of findings as outlined in the catalog and handbooks.
• Resolves student disciplinary problems and escalates according to process and policy.
• Coordinates, monitors, and supports student organization programs and school-sponsored student activities through faculty sponsors.
• Interviews non-returning students to determine and document the cause of their departure.
• Interviews re-entering students to assess their readiness and dedication to academic goals.
• Oversees maintenance and improvements for student classrooms, library/resource center, and student lounge areas through coordination among administration, students, and custodial staff.

Creates and Maintains a Master Schedule of Classes

• Develops a Master Schedule of Classes.
• Maintains a minimum overall student-teacher ratio of 20:1 wherever possible to promote a positive learning environment and optimal utilization of faculty and facilities.
• Meets with each Instructor individually to discuss teaching assignments, course material, syllabi, and weekly lesson plans prior to the start of class.
• Maintains a Master Teaching Schedule for all Instructors.
• Ensures student and class schedules are created and distributed in a timely manner.
• Ensures all continuing students receive class schedules for the next term prior to the final week of the current term.
• Provides all new students with their class schedules during new student orientation.
• Provides Program Directors with continuing student schedules for the upcoming term.
• Ensures classes take place as scheduled in all delivery modalities.

Provides Oversight and Leadership to Program Directors

• Hires Program Directors who meet credential requirements, demonstrate subject matter expertise, and illustrate the capacity to be excellent educators.
• Holds Program Directors accountable for managing the “business” of their programs, including working with Admissions to meet potential new students, meeting with new students during the drop/add period, and tracking student retention and satisfaction.
• Requires and monitors Program Director participation in the curriculum development/revision process and their management of the transition from one program version to another.
• Collaborates with Program Directors to analyze program-level graduation rates, placement rates, and employer satisfaction.
• Oversees Program Directors as they hire, train, supervise, develop, and evaluate qualified faculty in accordance with institutional, state, accrediting, and other regulatory and policy guidelines.
• Ensures Program Directors require and monitor instructor use of established curriculum, instructional methods, materials, and equipment as defined by standardized curriculum.
• Requires Program Directors to maintain an inventory of all equipment and learning materials required by the curriculum.
• Pre-approves outside invited classroom speakers and maintains a record of all guest speakers and topics.
• Pre-approves student field trips and maintains a record of all field trip destinations.

Provides Oversight and Leadership to the Provision of Library Resources and Services

• Supervises the Library/Resource Center and its personnel.
• Oversees Library/LRC staff collection of utilization data and incorporation into IAIPs as necessary.

Embraces and Facilitates Implementation of Hybrid/Flex Instructional Delivery

• Serves as Distance Learning Coordinator to support ground students who elect to take online courses through the consortium agreement (as applicable).
• Monitors the number of course sections offered on ground versus online.
• Analyzes student performance in online course sections versus ground course sections.
• Monitors student satisfaction in online course sections versus ground course sections.
• Drives student participation in online courses.
• Supports and drives faculty engagement and student participation in hybrid course offerings.

Manages Academic Data

• Ensures integrity of academic record-keeping for all active and inactive students, consistent with institutional, accreditation, federal, and state guidelines to ensure compliance audits result in zero findings.
• Oversees the maintenance of accurate student files (e.g., academic, attendance reporting, and attendance record-keeping systems) and monitors daily attendance.
• Maintains an accurate student population list in CampusNexus.
• Ensures withdrawn and graduating students are processed on a timely basis to comply with institutional, federal, and state guidelines.
• Audits student records to ensure documentation in files is complete.
• Requires Program Directors to ensure Instructors maintain accurate attendance, grade books, and other records.
• Certifies final grades from all Instructors and supervises the recording of grades on permanent student records.
• Ensures regular checking of gradebooks in the LMS.
• Oversees the evaluation of prior learning on student transcripts and the award of appropriate transfer credit.
• Manages requests for proficiency examinations as applicable.

Provides Academic Information and Directs the Collection, Maintenance, and Reporting of Relevant Data

• Ensures accuracy of academic information in the Faculty Handbook, Student Handbooks, and school Catalog.
• Ensures accuracy of information and grading legends on academic transcript forms to match the catalog.
• Ensures academic and attendance records are prepared and updated in CampusNexus.
• Provides academic information for preparation of annual accreditation, federal (IPEDS), state licensure, and agency reports.
• Assists in the preparation of Institutional Self-Studies, program approval, and revision materials for accrediting and approving bodies.
• Submits all materials to the Ancora Compliance team for review, approval, and submission to third parties.
• Contributes to the preparation of the IAIP.
• Participates in Program Advisory Committee meetings.
• Conducts annual student satisfaction surveys and oversees administration of end-of-course surveys.
• Reviews evaluations with instructors and maintains results in instructor personnel files.
• Leverages data collected by Career Services regarding employment trends to inform program modifications.
• Advocates for hybrid and other innovative means of instructional delivery.

Oversees Faculty Performance and Development

• Provides quarterly in-service training programs for day and evening faculty members.
• Follows the Ancora in-service training calendar, topics, and speakers.
• Maintains a record of each in-service session, including agenda, attendance, and written comments and evaluations from instructors.
• Verifies that faculty development activities are documented, including annual Development Plans.
• Conducts pre-service orientation programs for all new Instructors prior to the start of each term and provides each new Instructor with a mentor during the first term of employment.
• Ensures Program Directors conduct annual performance reviews for instructors and maintains copies of evaluations in personnel files.

Supports Career Services Department

• Works cross-functionally with the Director of Career Services to coordinate classroom visits for completion of CareerEDGE workshops.
• Manages applicable externship and practicum programs with the support of the Director of Career Services.
• Secures and retains employer relationships for externship/practicum and placement purposes.
• Participates in Program Advisory Committees.

Leads and Develops Others

• Provides clearly defined roles and objectives for others, monitors performance, provides feedback, and meets regularly to discuss priorities.
• Resolves individual and group performance opportunities in a timely manner to motivate and foster teamwork.
• Identifies opportunities to involve others in new and challenging work assignments that advance the skills and capabilities of individuals and the organization.

Requirements

Required Experience and Education

• Bachelor’s Degree.
• 3 years of experience in educational administration.
• 2 years of experience in a management or supervisory role.
• 3 years of experience in academic instruction in a post-secondary environment.
• Ability to qualify as an instructor.

Preferred Experience and Education

• Master’s Degree.
• 5 years of experience in educational administration.
• 3 years of experience in a management or supervisory role.
• Experience with online instructional delivery and as an academic program director.
• Experience in student guidance or a related field.
• Experience managing a department (including responsibilities for P/L and staff).
• Working knowledge of federal/state government education regulations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl