Director

About the Role

The Director of Admissions (DOA) provides leadership, training, coaching, and mentoring to the campus admissions team, drives engaged student recruitment, and ensures customer service goals are met. This position reports directly to the Campus President and ensures compliance with all college, state, and US DOE accreditation regulations and policies.

Responsibilities

• Manage all admissions activities to maximize efficiency at the campus.
• Provide tactical guidance, assistance, coaching, and leadership to achieve admissions operational objectives and goals.
• Supervise production, activity, and morale of the admissions team members.
• Maintain full compliance in all recruiting activities, following all college, state, and federal accreditation regulations and policies.
• Train, develop, coach, and mentor Admissions Representatives.
• Analyze and manage conversion rates, show rates, and other departmental metrics.
• Ensure accuracy and timeliness of all paperwork and reports.
• Randomly audit enrollment files to ensure accountability and accuracy of documents.
• Initiate, design, and deliver departmental training and developmental activities on a variety of topics.

Requirements

• High School Diploma and/or GED required; degree preferred.
• Minimum of 3 years’ experience leading a successful admissions, sales, or customer service team.
• Track record of meeting and exceeding goals.
• Excellent people management skills with demonstrated ability to inspire and motivate employees.
• Proven ability to develop and meet metrics and goals.
• Superior written and verbal communication skills.
• Proficiency with MS Office (Word, Excel, PowerPoint) and Google Suite.
• Ability to work in a fast-paced environment with a flexible work schedule.

Preferred Qualifications

• Private, post-secondary admissions management experience.
• Bachelor’s degree in business, marketing, or a related field.

Physical Demands

The physical demands described are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Occasionally required to stand, walk, sit, use hands to handle objects/tools, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Prolonged periods of sitting at a desk and working on a computer.

Work Environment

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Usually not exposed to weather conditions.
• The noise level in the work environment is usually moderate.