Director, AI Transformation

What You Will Do

• Identify and prioritize high-impact workflows where AI can remove friction and drive better business or customer outcomes.
• Partner with business functions to redesign workflows across roles, handoffs, and decisions.
• Translate workflow needs into clear product requirements, including user needs, expected outcomes, and success measures.
• Apply existing enterprise AI tools, automation, and agentic workflows to solve practical business problems.
• Represent business team needs with IT, Product, and Engineering, ensuring AI solutions solve the right workflow problems and are practical to adopt.
• Lead change enablement through clear communications, training, and manager support.
• Build repeatable toolkits, playbooks, and templates that functions can use to scale adoption.
• Measure and track overall adoption, productivity, and business impact for each workflow or solution.
• Convert successful functional solutions into reusable enterprise patterns, and connect teams across the company to share AI learnings, examples, and best practices.

What You Bring

• 10+ years of experience leading AI, digital, or workflow transformation in a complex technology organization, with proven ability to redesign how teams work and deliver measurable adoption, productivity, or business impact.
• Experience working in a technology-led corporate environment, with enough fluency to partner credibly with Product, Engineering, IT, Data, Security, and platform teams.
• Strong working knowledge of AI and automation, including how GenAI, agents, workflow automation, and enterprise AI tools can be applied to real business workflows.
• Proven ability to lead cross-functional work without direct authority and influence senior stakeholders through clarity, trust, and results.
• Experience redesigning processes across people, technology, data, controls, and operating rhythms.
• Strong program and prioritization discipline; able to separate high-value work from noise and keep teams moving.
• Change leadership experience, including adoption strategy, training, communications, stakeholder engagement, and behavior change.
• Builder mindset: comfortable operating in ambiguity, creating structure, testing quickly, learning fast, and improving as you go.