Director, Agile Product Owner

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $120,400.00 - $198,700.00 Target Openings 1

What Is the Opportunity?

Travelers is seeking a Director, Agile Product Owner to join our organization to lead a team delivering capabilities and solutions in an agile, outcome-driven way. In this position you will act as the voice of the end-user and a strategic partner to business stakeholders, guiding a cross-functional team through continuous discovery and delivery cycles — focusing on measurable business outcomes over prescribed solutions.

What Will You Do?

• Define, prioritize and ensure a ready backlog of work for a cross-functional product team, accepting final product output with a focus on achievement of defined outcomes
• Drive continuous discovery — proactively synthesizing customer insights, data signals, and business strategy to surface high-value hypotheses and inform the team roadmap
• Effectively manage a backlog of deliverables and capabilities, including test-and-learn experimentation targeted at validating hypotheses, measuring performance against OKRs, and adjusting the roadmap accordingly
• Translate business strategies and needs into execution-ready work for an Agile product team; define team goals and strategy ensuring alignment with circle and value stream vision; articulate goals and strategy effectively to key stakeholders, Circle Leads, and team members
• Act as voice of the end-user; develop deep customer understanding through proactive feedback loops, ensuring needs and acceptance criteria are clearly defined and met
• Own team backlog including prioritization and refinement; make trade-off decisions to maximize value, bringing clear proposals with supporting evidence to stakeholders
• Optimize value by setting objectives and key results (OKRs) for solutions, tracking leading and lagging indicators to assess progress and inform investment decisions
• Inform and participate in business readiness; understand the impact of change, translate the approach to manage adoption and mitigate resistance
• Provide feedback on work-in-progress, clarify requirements, and contribute to removing roadblocks; champion continuous improvement in team process and delivery practices
• Partner with key leaders and peers to determine resources required to achieve defined business outcomes, including opportunities to leverage emerging technologies such as AI to drive efficiency and customer value
• Foster an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization
• Perform other duties as assigned

What Will Our Ideal Candidate Have?

• Bachelor’s degree
• Two years of experience in Agile product management
• Two years of work experience within the discipline being supported (e.g.: Claim, Risk Control, Technology, Project Management, Production, Application Development, etc.)
• Three years of experience articulating and translating business strategy, product vision, and analysis for a product
• Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment
• Infuse Agile principles, practices and methodologies to achieve team success
• Product Mindset: Focus on defining a product value proposition that aligns with and supports the circle/value stream objectives and which is the north star for the team
• Influence: Ability to influence behaviors of leaders at all levels and without traditional hierarchy
• Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team
• Communication: Ability to communicate thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience
• Collaboration: Expertise working with others in a cross-functional multi-team environment
• Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development

What is a Must Have?

• Three years of work experience in related field
• Three years of experience motivating/influencing teams