Director, Advanced Infrastructure Solutions (AI/HPC)

Responsibilities

• Plan, budget, administer, and manage team capacity, operations, and strategic initiatives supporting advanced data center and AI/HPC infrastructure environments.
• Provide technical leadership and guidance to internal and external customers, including participating in technical discovery and pre-sales support activities such as requirement validation, solution alignment, and design discussions.
• Partner closely with sales and solution stakeholders to support customer pursuits by contributing technical expertise, validating proposed architectures, and helping position infrastructure solutions effectively.
• Act as a technical advisor to customers, helping walk through infrastructure designs, deployment considerations, and implementation approaches for complex environments.
• Contribute to the development and refinement of reference architectures, solution patterns, and best practices for AI, GPU-enabled systems, and data center infrastructure.
• Support complex infrastructure design discussions across domains such as compute, GPU platforms, networking, storage, and facility considerations.
• Oversee vendor training activities and technical enablement for team members and the broader TSS organization, including emerging technologies and platforms.
• Develop and approve processes, procedures, and policies to drive continual improvements in technical support delivery and customer experience.
• Maintain reporting of KPIs and provide insights to senior management, incorporating learnings from advanced infrastructure engagements.
• Develop, review, and approve technical documentation including best practices, architecture guidance, troubleshooting methodologies, and customer-facing materials.
• Coach and mentor a team of experienced technical professionals and managers, strengthening capabilities in advanced infrastructure, customer engagement, and solution support.
• Communicate with engineering, applications engineering, marketing, category management, supply chain, and quality teams regarding product gaps, emerging technologies, and customer needs.
• Deliver presentations to senior management, customers, and industry audiences, including technical workshops and pre-sales engagements.

Qualifications

• Bachelor’s degree required; Engineering, Information Technology, or related field preferred.
• 13+ years of experience in high performance computing infrastructure, data center technologies, or related technical domains including design, implementation, or support.
• 2+ years of experience leading a team of at least 6 direct reports preferred.
• Experience supporting or contributing to customer-facing technical solutioning or pre-sales activities.
• Strong knowledge or experience with data center infrastructure, server platforms, and advanced compute technologies, including exposure to GPU-based systems or AI workloads.
• Expertise with leading technology vendors such as NVIDIA, Dell Lenovo, Supermicro, Broadcom, Qualcomm, and Intel, and understanding of their role in modern infrastructure ecosystems.
• Exposure to AI inference, accelerated compute, or HPC environments, including relevant certifications or equivalent experience, is required.
• Understanding of infrastructure design considerations including compute, networking, storage, and facility constraints.
• NVIDIA AI certification preferred.
• CCIE certification or equivalent preferred.
• Strong leadership, coaching, and cross-functional collaboration skills.
• Strong presentation skills with experience engaging technical and senior-level audiences.
• Proficiency in Microsoft Office tools.
• Ability to travel up to 25%.

Pay

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.