Director, Account Management

About the role

The US Digital Partnerships Fintech team is responsible for cultivating strategic partnerships and managing relationships with partners across the fintech ecosystem. We work with the biggest names in tech, e-commerce, and financial services to leverage Mastercard’s technological capabilities to solve real-world problems for our partners and their customers, create new product propositions, and ensure seamless, secure, and inclusive payments.

Responsibilities

• Devise strategies to work more effectively with payments ecosystem enablers, such as cloud-native payment processors and payment program managers.
• Own and manage a portfolio of strategic fintech partners, with accountability for revenue growth, pipeline development, and long-term partnership success.
• Identify client/partner needs and oversee the delivery of value-added solutions (fraud, identity, open finance, etc.) that address those needs.
• Analyze financial, payment, and market data to generate client-specific insights and strategic recommendations that drive revenue growth and partner value.
• Collaborate with internal partners and customers to establish and execute annual business planning and quarterly review sessions to establish, monitor, and report progress against joint objectives.
• Engage with senior executives across partner organizations to shape partner strategy and commercial agreements.
• Negotiate complex partnership agreements, involving new products and pricing constructs.
• Partner cross-functionally with product, legal, pricing, and network teams to structure and deliver integrated solutions.

Requirements

• Bachelor's degree required.
• Strong written and verbal communication skills.
• Understanding of payments marketplace and market research to anticipate how Mastercard products and solutions can help drive a customer’s business.
• A blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep on all areas of the business to deliver creative solutions to unstructured problems.
• Proven track record of managing and growing complex B2B partnerships.
• Extensive experience managing complex B2B partnerships in fintech or payments.

Qualifications

• Mergers and acquisitions experience preferred.
• Experience in building and managing large-scale, multi-year partnerships.
• Experience in developing and executing go-to-market strategies.
• Experience in managing and negotiating complex contracts.
• Experience in managing and driving revenue growth through partnerships.

Skills

• Strategic thinking and problem-solving skills.
• Ability to communicate effectively at all levels within the organization.
• Excellent negotiation and relationship-building skills.
• Ability to analyze and interpret financial, payment, and market data.
• Strong organizational and project management skills.

Benefits

• Competitive base salary.
• Annual bonus or commissions depending on the role.
• Comprehensive benefits package including:
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• Flexible spending account and health savings account
• Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• Deferred compensation for eligible roles
• Fitness reimbursement or on-site fitness facilities
• Tuition reimbursement

Pay

• O'Fallon, Missouri: $158,000 - $253,000 USD
• Miami, Florida: $158,000 - $253,000 USD
• New York City, New York: $190,000 - $304,000 USD
• Purchase, New York: $182,000 - $291,000 USD
• San Francisco, California: $190,000 - $304,000 USD

Schedule

• Full-time position.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization, and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach;
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.