Director, Academic Workplace Relations

Responsibilities

Under the supervision of the Associate Vice President for Faculty Affairs, the Director of Academic Workplace Relations position serves as a central resource for faculty conduct matters, providing guidance, case coordination, training, policy implementation, and collaborative support. The incumbent works closely with university partners to address concerns, encourage positive workplace interactions, and promote accountability, fairness, and professional conduct.

Oversee the intake, acknowledgment, and assessment process for reported faculty-related unprofessional behavior, Employee Relations (ER), and Other Conduct of Concern (OCC) cases.

Ensure fair, prompt, and neutral resolution processes, balancing supportive services with institutional accountability.

Develop and execute, in coordination with Faculty Affairs leadership, faculty-facing training on professional conduct, academic Employee Relations (ER) and Other Conduct of Concern (OCC) expectations, conflict resolution, and effective performance management.

Track, monitor, and analyze trends in faculty conduct concerns, reporting data to university leadership and systemwide HR in coordination with Faculty Affairs leadership.

Qualifications

• Equivalent to graduation from an accredited four-year college or university with a Bachelor's degree in a job-related field.
• Equivalent to five years of progressively responsible professional/administrative experience; with two of the five years in a supervisory role.
• Two of the five years of leadership experience in employee relations, including resolving/processing complaints, conducting workplace investigations, conflict prevention and resolution, advocacy, mediation, or comparable work experience.

Preferred Qualifications

• Master’s degree in Labor Relations, Human Resources Management, Organizational Planning/Policy, Legal Studies, or a closely related field, or a Juris Doctor (J.D.) from an accredited institution.
• Training and experience with multiple mediation methods.
• Demonstrated commitment to advancing diversity, equity, access, and inclusion in all aspects of academic and administrative leadership.
• Experience in a collective bargaining environment in a university setting.
• Knowledge of CSU/California policies, procedures, and regulations pertaining to Equal Employment Opportunity (EEO), Academic Employee Relations (ER), and Other Conduct of Concern (OCC).