Director, Academic Workplace Relations

Responsibilities

• Serves as a central resource for faculty conduct matters, providing guidance, case coordination, training, policy implementation, and collaborative support.
• Works closely with university partners to address concerns, encourage positive workplace interactions, and promote accountability, fairness, and professional conduct.
• Oversees the intake, acknowledgment, and assessment process for reported faculty-related unprofessional behavior, Employee Relations (ER), and Other Conduct of Concern (OCC) cases.
• Ensures fair, prompt, and neutral resolution processes, balancing supportive services with institutional accountability.
• Develops and executes faculty-facing training on professional conduct, academic Employee Relations (ER) and Other Conduct of Concern (OCC) expectations, conflict resolution, and effective performance management.
• Tracks, monitors, and analyzes trends in faculty conduct concerns, reporting data to university leadership and systemwide HR in coordination with Faculty Affairs leadership.

Qualifications

• Equivalent to graduation from an accredited four-year college or university with a Bachelor's degree in a job-related field.
• Equivalent to five years of progressively responsible professional/administrative experience; with two of the five years in a supervisory role.
• Two of the five years of leadership experience in employee relations, including resolving/processing complaints, conducting workplace investigations, conflict prevention and resolution, advocacy, mediation, or comparable work experience.

Preferred Qualifications

• Master's degree in Labor Relations, Human Resources Management, Organizational Planning/Policy, Legal Studies, or a closely related field, or a Juris Doctor (J.D.) from an accredited institution.
• Training and experience with multiple mediation methods.
• Demonstrated commitment to advancing diversity, equity, access, and inclusion in all aspects of academic and administrative leadership.
• Experience in a collective bargaining environment in a university setting.
• Knowledge of CSU/California policies, procedures, and regulations pertaining to Equal Employment Opportunity (EEO), Academic Employee Relations (ER), and Other Conduct of Concern (OCC).