Director Academic Alliances
United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide.
Benefits
- Medical, dental, and vision insurance
- Short- and long-term disability insurance
- Employee assistance program
- Company-paid basic life insurance
- 401(k) with employer match
- Paid time off and sick leave
- 12 paid holidays
About the role
The Director of Academic Accounts will work with a cross-functional group, including modality, commercial, and executive team members, to increase United Imaging’s presence in the academic market space by developing, nurturing, and maintaining relationships within a single key strategic academic account. This role serves as the central point of contact for all activities at the identified account, managing the account holistically while being acutely aware of commercial, research, education, and leadership dynamics both within the account and internally at United Imaging Healthcare.
Responsibilities
- Develop strategy and business plan for academic account coverage across different functions of the institution, leveraging the United Imaging product and business solution portfolio to increase institutional presence.
- Establish the United Imaging brand in the institutional geographic region, leveraging a co-branded presence to grow the regional installed base and reputation by managing customer expectations consistently and expeditiously.
- Navigate the intricate political environment of an academic account and align United Imaging personnel with academic environment needs.
- Lead and support a deal team consisting of account executives, modality managers, product management, GSC team members, and executive leadership to develop and execute a strategy resulting in adoption of the United Imaging brand and product across the institution.
- Develop and maintain an understanding of unique customer needs and represent those needs to shape a mutually beneficial partnership.
- Serve as the voice of the customer to present their perspective and needs related to imaging trends in healthcare.
- Consult and present product offerings and business solutions, guiding customers through the sales process.
- Cultivate and maintain relationships with key decision-makers, including radiology chairs, purchasing directors, medical school deans, and radiology department heads.
- Support the account team with strategy to develop and maintain a qualified sales funnel to ensure over-achievement.
- Develop, nurture, and maintain academic customer references and an installed base in support of a national and international Key Opinion Leader (KOL) strategy.
- Maintain deep domain expertise in healthcare as it pertains to all imaging modalities, including market and competitive intelligence.
Requirements
This position requires the candidate to reside in Sacramento, CA, or be open to relocating to the Sacramento area.
Qualifications
- Master’s degree or equivalent experience in medical physics, imaging, or physical/biological sciences.
- 10+ years of account and relationship management in strategic healthcare accounts.
- Extensive knowledge of imaging in healthcare market trends.
- Experience managing cross-functional teams.
Skills
- Ability to navigate complex situations and organizational structures while driving teams toward successful outcomes.
- Strong customer orientation, high energy, motivation, and willingness to travel within an assigned region.
- Integrity, resourcefulness, self-starter mindset, prospecting skills, and consultative/solutions selling approach.
- Strong communication skills, business acumen, competitive spirit, and coachability.
- Objection handling, negotiation, and closing skills.
- Results-driven, flexible, and collaborative.
- Strong presentation skills and executive presence.