Direct Support Supervisor

About the role

We are hiring for: Direct Support Supervisor Type: Regular. If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

Responsibilities

• Manages residential homes/facilities as assigned
• Supervises and coordinates activities of Direct Support Employees
• Works assigned time in the residential home/facility
• Resolves employee issues and conducts performance reviews
• Ensures employees meet training requirements and attend required events
• Provides after-hours and on-call coverage as part of the direct care rotation
• Monitors and provides feedback to employees in interactions and relationships with the people supported
• Ensures that people supported have a clean and maintained home and yard
• Helps implement services and supports that assist the people we support achieve personal goals and desired outcomes as identified through an Individual Support Plan
• Carries out the responsibilities of a Direct Support Professional
• Performs all other duties as assigned
• Provides direct supervision of two or more employees
• Carries out supervisory responsibilities in accordance with organization policies and applicable laws
• Interviews, makes hiring recommendations, and trains employees
• Plans, assigns, and directs work
• Reviews performance
• Rewards, motivates, and promotes team performance
• Addresses complaints and resolves problems

Requirements

• High School Diploma or G.E.D required
• Associate Degree in a health‑related area; or two years’ experience in a health‑related field preferred
• One year of experience working with individuals with developmental and intellectual disabilities
• Flexible schedule and availability to provide on‑call coverage as needed
• Current CPR certification (or ability to obtain after hire)
• Ability to pass a background check and drug screen
• Valid driver’s license
• CPR, first aid, NCI and/or MedTech certification a plus
• Pre‑employment screening: complete criminal background check; name checked in OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities; drug testing; education verification; other credentialing as required; proof of employment history or references if required
• If driving is required: proof of driver’s license, driver’s insurance, and vehicle

Benefits

• Payactiv: early access to earned wages before payday
• Employee perks and discount program to help save money
• Paid Time Off (full‑time employees only)
• Health/Insurance (full‑time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic disease management programs for hypertension and diabetes (for qualifying employees)
• Training: free CPR, first aid, and job‑specific training opportunities
• Note: contract/contingent workers and interns do not qualify for any of the above benefits

Pay

Pay rate: $20. Sign‑on bonus: $2,000.