Direct Support Supervisor

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health and substance use challenges, join our team at RHA Health Services!

About the role

Responsible for direct supervision of two or more employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, recommendations for hiring, and training employees; planning, assigning, and directing work; reviewing performance; rewarding, motivating, and promoting team performance; addressing complaints and resolving problems.

Responsibilities

• Manages residential homes/facilities as assigned
• Supervises and coordinates activities of Direct Support Employees
• Works assigned time in the residential home/facility
• Resolves employee issues and conducts performance reviews
• Ensures employees meet training requirements and attend required events
• Provides after-hours and on-call coverage as part of the direct care rotation
• Monitors and provides feedback to employees in interactions and relationships with the people supported
• Ensures that people supported have a clean and maintained home and yard
• Helps implement services and supports to assist the people we support in achieving personal goals and desired outcomes as identified through an Individual Support Plan
• Carries out the responsibilities of a Direct Support Professional
• All other duties as assigned

Requirements

• High School Diploma or G.E.D required; Associate Degree in a health-related area or two years’ experience in a health-related field preferred
• One year of experience working with individuals with developmental and intellectual disabilities
• Flexible schedule and availability to provide on-call coverage as needed
• Ability to provide CPR after certification
• Ability to pass a background check and drug screen
• Valid driver’s license
• CPR, first aid, NCI, and/or MedTech certification a plus

Pre-employment screening includes: criminal background check, name checked in the OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities registry; drug testing; education verification; and other credentialing based on position requirements. Proof of employment history or references may be required. Positions requiring driving also require proof of driver’s license, driver’s insurance, and vehicle if needed for providing transportation.

Benefits

• Payactiv: early access to the money you’ve earned from hours already worked, before payday
• Employee perks and discount program to help you save money
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional, and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Free CPR, first aid, and job-specific training opportunities

Contract/contingent workers and interns do not qualify for the above benefits.

About RHA

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health, and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.