Direct Support Professional - PRN (As-needed)

About Above Expectations, LLC

At Above Expectations, we believe support is more than a service — it’s a relationship built on dignity, compassion, and possibility. We provide person-centered residential services for individuals with intellectual and developmental disabilities across Delaware, helping each person build independence, meaningful connections, and a life they’re proud of. Our team celebrates small wins, creates big opportunities, and shows up every day ready to make a difference. If you’re passionate about helping others and want flexibility while making meaningful impact, you’ll feel at home here.

Support When It Matters Most

• Step in to ensure continuity of care when our individuals need it most.
• Provide hands-on support to adults with intellectual and developmental disabilities in our residential homes.
• Document significant events and observations in the Electronic Record.
• Maintain Approved LLAM Medication Status and administer medications according to LLAM protocol.
• Monitor and report health changes or concerns.
• Provide crisis support using approved intervention techniques.
• Aid in household responsibilities including cleaning, laundry, and meal preparation.
• Support participation in community outings and activities.

PRN Work Requirements

• Request and accept available open shifts through the company’s scheduling system.
• Work a minimum of 36 hours per month.
• Not exceed 24 hours per week.
• Maintain required certifications and training.
• Demonstrate reliable attendance when shifts are accepted.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or GED required.
• Valid driver’s license with clean driving record.
• Pass a 5-panel drug screen (including screening for THC in accordance with State of Delaware and DDDS regulations).
• Ability to obtain eligible criminal background determination from Delaware State Police.
• Experience working with individuals with developmental disabilities required.
• CPR, First Aid, MANDT, and LLAM preferred (training provided if needed).

Training & Onboarding

All PRN Direct Support Professionals must complete a structured onboarding process before independently working shifts. While this role offers scheduling flexibility after onboarding, full attendance during orientation and shadowing is required. Orientation Week: Monday–Friday, 9:00am–3:00pm (one full week). Shadowing Requirements: Minimum of two (2) shadow shifts the following week, typically 9:00am–2:00pm. Additional supervised medication passes may be required to complete LLAM certification.

Work Environment & Physical Expectations

• Assist with physical support and mobility tasks.
• Stand, walk, bend, and lift as needed.
• Drive agency vehicles safely.
• Maintain composure during behavioral or crisis situations.
• Adhere to confidentiality and HIPAA standards.

What You’ll Love About Working Here

• Weekly pay to help you stay on top of your financial goals.
• Flexible scheduling that fits your life.
• Meaningful, mission-driven work.
• Opportunity to transition into part-time or full-time roles based on availability and performance.

Equal Employment Opportunity and ADA Accommodation Statement

Above Expectations is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable federal, state, or local law. Above Expectations is committed to ensuring equal access and opportunities for individuals with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact our Human Resources department so we can assist you. We will work with applicants to meet their accessibility needs in accordance with the Americans with Disabilities Act (ADA) and applicable state laws.