Direct Support Professional Overnight Awake - Citizens Res.

About the Role

Practice and promote the agency’s mission statement and guiding principles in every interaction. Provide ongoing support to the people that live in the Residential Services program to ensure that a high quality of life is maintained. Support individuals in areas such as self-care routines, health, safety, household chores, socialization, and overall wellbeing. Embrace diversity in backgrounds and experiences, fostering an open, inclusive environment where every employee has the opportunity to flourish. Demonstrate a commitment to understanding cultural differences and support a culture of diversity, equity, and inclusion.

Responsibilities

• Provide ongoing support to people during overnight and morning hours, including self-care routines (toileting, feeding, showering, dressing, diapering), health, safety, alternate positioning, and overall well-being.
• Ensure a safe and clean home by assisting with household chores (e.g., laundry) and participating as needed.
• Follow treatment plans and use adaptive/safety equipment to promote independence and ensure health, safety, and well-being.
• Report and document events/activities that may hinder health, safety, and well-being (e.g., allegations of abuse, injuries, broken equipment, falls) and follow agency incident policies.
• Report to the Justice Center as a mandated reporter if there is reasonable cause to suspect abuse or neglect.
• Adhere to Federal and New York State regulations, agency policies, procedures, and training requirements.
• Complete and maintain AMAP certification to assist with medication administration according to policy.
• Arrive on time, adhere to call-off and overtime policies, and ensure quality support is provided daily.
• Support individuals with meal preparation, teaching diet adherence, portion control, and cooking skills.
• Wake and greet individuals with a kind tone, supporting their preferred morning routines.
• Transport individuals to day programs or job locations using safe driving practices.
• Implement and document treatment plans, goals, and agency materials (e.g., overnight checklists, medical case notes, communication logs) via Medisked or paper documentation.
• Participate in inter-disciplinary team meetings to discuss progress, goals, and gather information.
• Mentor and act as a role model for new Direct Support Staff, demonstrating supportive routines and reviewing training manuals.
• Perform other duties as requested by the supervisor.

Qualifications

• High School Diploma or GED preferred.
• Qualified New York State Driver’s license meeting agency insurance standards.
• Successful completion and maintenance of AMAP certification.
• Ability to communicate and understand written and oral directives, with excellent teamwork and a positive attitude.
• Qualified driver status required for overnight Direct Support Professionals working 11 PM–9 AM and 11 PM–7 AM shifts to assist with morning transportation.

This position requires regular and substantial unsupervised or unrestricted physical contact with people receiving services and is subject to successful completion of a fingerprint/criminal background check.