Direct Support Professional (DSP) - Intermediate Care Facility (Tampa)

Quest, Inc. makes a difference in the lives of nearly 600 people each day. For over 60 years, we have been committed to enriching the lives of individuals with disabilities by providing a path to independence, community inclusion, and empowerment. We offer compassionate, quality support services and invite you to be part of our team.

About the role

Our mission is to help people with developmental disabilities experience a full life. We are guided by the vision to provide lifelong services for individuals with developmental disabilities.

Responsibilities

• Provide assistance with personal care for all individuals in the home as needed, including toileting, bathing, dressing, and hygiene needs.
• Provide positive social and leisure interaction to all individuals in the home regularly throughout the day.
• Safely lift, transfer, and reposition all individuals in the home as outlined in daily schedules.
• Ensure safety for individuals during mealtimes, including preparation of food, managing diet textures, dietary restrictions, adaptive mealtime equipment, and feeding assistance.
• Complete housekeeping duties daily, including washing dishes, stripping and making beds, laundry, taking out trash, cleaning bathrooms and kitchens, mopping, and sweeping.
• Ensure adequate supervision of individuals in the home, which may include staying past regularly scheduled hours until the next shift arrives or back-up staffing is arranged.
• Report to work during inclement weather to ensure adequate supervision and care of all individuals, including sheltering in place during a hurricane.
• Treat all people with dignity and respect, ensuring all personal rights are met, and communicate in a friendly and professional manner with individuals, coworkers, visitors, and customers.
• If hired as a driver, operate large capacity vehicles (10-12 passenger vans, wheelchair buses) to transport individuals to training centers, medical appointments, home visits, and community outings, complying with all DOT regulations and local laws.

Requirements

• High School Diploma or equivalent.
• 18 years of age or older; 21 if applying for a driver position.
• Ability to read, write, and comprehend English, and remain calm and communicate during a crisis.
• Previous working knowledge utilizing household appliances (washer, dryer, dishwasher, stove, oven, etc.).
• Ability to stand for long periods, engage in household tasks including bending and lifting, pushing wheelchairs, and using hands for tasks such as writing, typing, and handling small objects.

Preferred Qualifications

• Ability to operate large capacity vehicles (10-12 passenger vans and wheelchair buses) safely and navigate traffic.
• Valid Florida Driver’s License in good standing at all times.
• Experience with Hoyer lifts, van lifts, and adaptive equipment (wheelchairs, scooters, walkers, etc.).

Benefits

• Full-time employees:
  • Medical Coverage: HRA, FSA, premium discounts, wellness credits, free virtual and Minute Clinic visits, free imaging, and surgery.
  • Dental and vision coverage.
  • Company-paid life, short-term, and long-term disability insurance.
  • 401(k) with up to 2.5% company match.
  • Tuition assistance and reimbursement.
  • Employee Assistance Program (EAP).
  • Voluntary accident and hospitalization coverage.
  • Flexible Spending Accounts (FSA).
• Part-time and part-time on-call employees:
  • 401(k) with company match.
  • Employee Assistance Program (EAP).

Schedule

Sample schedules (candidates should speak with their recruiter to understand currently available schedules):

• Full-time: Sunday 6:45am - 11:15pm, Monday - Wednesday 2:45pm - 11:15pm
• Full-time: Sunday 6:45am - 11:15pm, Monday - Wednesday 6:45am - 3:15pm
• Full-time: Wednesday - Friday 2:45pm - 11:15pm, Saturday 6:45am - 11:15pm
• Full-time: Monday - Friday 6:45am - 3:15pm
• Full-time: Monday - Friday 2:45pm - 11:15pm
• Full-time: Wednesday - Friday 6:45am - 3:15pm, Saturday 6:45am - 11:15pm
• Various schedules: 10:45pm - 7:15am (Overnights)