Direct Support Professional: Day Program

About the role

We are hiring a dedicated and caring Direct Support Professional to join our Day Program team in Allentown, PA! As a Direct Support Professional in our Day Program, you will have the opportunity to provide personalized supports to adults with developmental disabilities/Autism who attend our life enrichment day programs. Our quality-focused support staff work with the individuals' goals and help those individuals maintain or increase their independence and live their best lives.

Responsibilities

• Implement the Individual Support Plan (ISP) for every individual participant
• Record daily service note and other documentation as assigned by Program Specialist/ Team Lead
• Help ensure the highest quality of care to individuals in helping them meet their needs
• Establish a secure, positive environment that nurtures individual's needs, self-expression, and goals (valued outcomes)
• Help facilitate an individual's inclusion in the community through experiences and activities
• Promote independence in daily activities, learning, leisure, and volunteer opportunities for individuals

Requirements

• Meet all qualifying and ongoing job criteria including background checks, physical examination, and a driving history record
• Valid US driver's license for at least two years, not including time with permit
• No serious traffic convictions within the past three years
• Access to a reliable vehicle during work hours with valid registration and inspection stickers, and valid auto insurance
• High school diploma or GED preferred
• Certifications in First Aid, CPR, and Community Participation Supports for DSP within six months of hire will be paid for and provided by Access Services
• One (1) year's direct care experience working with individuals with intellectual disabilities preferred

Skills

• Ability to teach basic daily living skills
• Ability and readiness to provide personal care as needed
• Ability to establish and maintain effective working relationships with individuals, their families, peers, supports coordinators and the general public
• Ability to exercise good judgment and discretion in applying and interpreting laws, rules and policies governing Access Services programs and services
• Ability to express ideas succinctly, both orally and in writing
• Ability to work independently and in group settings, and ability to adapt to different working environments, as assigned for the day
• Ability to maintain a cooperative and caring attitude with a view of seeing the needs of others as more important than one's own needs
• Commitment to Individual Rights and individuality of the person being served
• Proficiency in, or ability to learn and use, workplace applications, platforms and technologies including Outlook, the Company Intranet, time and attendance system, the electronic healthcare record, and more

Working Conditions/Physical Demands

Work is primarily performed in community settings, and/or day program environments supporting individuals with intellectual and developmental disabilities. The environment may involve exposure to varying noise levels, temperatures, and occasional unpredictable behaviors. Must be able to remain attentive, responsive, and engaged throughout shifts. Regularly required to stand, walk, bend, kneel, reach, climb stairs, and assist individuals with mobility. Must be able to lift, transfer, push, or pull individuals and objects weighing up to 50 pounds with or without assistance.

Benefits

This full-time position starts at $17/hour, with adjustments made for education and experience, plus a competitive benefits package. Our benefits package includes:

• Comprehensive medical, dental, vision, and prescription coverage, plus company-paid life insurance, disability protection and catastrophic sick leave
• Up to 6 weeks of paid time off (20+ PTO days plus 9 paid holidays)
• 401(k) with company match, tuition reimbursement program, and access to college tuition discounts
• Mileage & Toll Reimbursement
• Employee Assistance Program (EAP) with free, confidential resources for you and your family
• Paid training, ongoing professional development, and opportunities to learn and advance across diverse roles and programs