Direct Support Professional 1 (DSP 1)- Department 324

About the role

Bridgewell strengthens communities by providing a range of social and human services. We deliver support through community housing, day programs, outpatient treatment, recovery services, education, and employment training. Our mission is to inspire hope and empower people experiencing life challenges to achieve their fullest potential.

Responsibilities

• Provide support and assist people in our services with skills training in all activities of daily living during the day, evening and/or overnight hours (depending on the shift the employee is assigned).
• Create opportunities and provide support to people in our services to make decisions to develop their skills and foster independence.
• Provide services to people in our services according to DDS, DMH, MassHealth, HUD, DPH, CARF and all applicable regulatory standards, as well as Bridgewell policies and procedures.
• Provide support and assist people in our services with all medical, clinical and financial needs.
• Transport and accompany people in our services as needed to and from medical, recreational and other activities outside the program.
• Maintain daily progress notes, shift checklists, shift assignments and other required documentation according to DDS, DMH, MassHealth, HUD, DPH, CARF and all applicable regulatory standards as well as Bridgewell policies and procedures.
• Complete household cleaning duties as assigned.
• Conduct all steady care calls as per guidelines (applies to all awake overnight shifts)
• Aid people in our services with accessing resources and recreational opportunities in the community.
• Administer medications according to MAP regulations, as applicable.
• Maintain all mandatory training certifications such as FA/CPR, PABC and MAP (not all all-inclusive list).
• Maintain additional mandated certifications and trainings as required by the program and Bridgewell policies and procedures.
• Develop positive relationships with guardians, family members and other stakeholders.
• Serve as the program's specific Fire Safety Officer or Safety Coordinator or Human Rights Officer.
• Comply with Bridgewell Safety Checks Policy.
• Attend and participate in program staff meetings and supervision meetings.
• Other duties as assigned.

Requirements

• High school diploma or GED or at least 5+ years of verified experience in the same position is required.
• A minimum of 1 year of experience working with people with developmental or psychiatric disabilities preferred.
• Excellent written and oral communication skills so that writing of required documents is clear and articulate.
• Excellent organizational and problem-solving skills.
• Computer literacy to include ability to use proficiently Microsoft products (Email, Word, Excel, etc.) and web-based applications used by the agency.
• Ability to drive a large and/or wheelchair van as well as hold a valid US driver's license with a minimum of one year of driving experience in the United States.

Physical Demands

The physical demands of employees working in residential programs assisting people with their care needs are varied and require the employee to be able to maneuver people of varying weights, and provide lifting, balanced support and physical intervention in a few scenarios.

Qualifications

• Must have acceptable CORI results according to Bridgewell policy.

Skills

• Excellent written and oral communication skills.
• Excellent organizational and problem-solving skills.
• Computer literacy to include ability to use proficiently Microsoft products (Email, Word, Excel, etc.) and web-based applications used by the agency.
• Ability to drive a 12-passenger van.

Benefits

• Excellent health benefits-medical, dental, vision.
• Generous paid time off including your birthday.
• A collaborative work environment that values new insight and personal contributions.
• Opportunities for training and development.
• Additional compensation for on-call rotations.
• Professional development and growth opportunities.