Direct Support Manager (Oversees Two Programs)

Base Salary: $64,272

About the role

If making a positive impact in the lives of others is a constant on your to-do list — you’ll LOVE working with a team that puts people first. This position’s primary focus is to coordinate and direct operations of our Residential and/or Day Services Program. This includes scheduling of staff, implementing program plans, and coordinating appointments and activities for the individuals served.

Who will love this job

• A coach and leader - you inspire solution-oriented thinking to those around you and are always ready to take on new challenges and situations
• A teacher - not only do you love providing tangible solutions to others but you naturally bring the tools and perspective that help others “connect the dots”
• A mediator - you naturally draw people together and are a catalyst for building trusting relationships
• A creative problem-solver - you aren’t afraid to analyze a situation, identify potential problems, and make the necessary adjustments

Responsibilities

• Bring valuable insights, institutional knowledge, and assistance to members of the direct support team.
• Demonstrate and train team members to interact with the people we serve in an emotionally supportive and therapeutic manner.
• Oversee the maintenance and upkeep of the residential facility and vehicles, ensuring all living environments and program activities are in compliance with regulatory requirements and accreditation standards.
• Provide guidance and assist with emergency situations on an on-call basis.
• Manage petty cash funds and other financial accounts, as well as the purchasing of groceries and supplies.
• Maintain medical, social, and programmatic files with detailed and accurate documentation.

Requirements

• A passion to serve others
• Strong attention to detail
• A curious, resourceful, and solution-oriented mindset
• Excellent time management skills and the ability to juggle multiple responsibilities while communicating honestly about your timelines, challenges, and questions.
• Bachelor’s Degree in a related field
• Four years of experience in a related field
• One year of experience in a supervisory or management role
• Certification in CPR and First Aid

Benefits

• Competitive Pay
• Health Insurance
• Professional & Personal Development Opportunities
• Tuition Reimbursement
• Paid Time Off (you earn it from day 1!)

Schedule

Generally Day Hours Monday-Friday, with some nights, some weekends, and some on-call responsibilities. Flexibility required.

Commitment to Mosaic Values

At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.