Direct Support Lead-Day Shift

About the role

Provides leadership to Life Skills Trainers (LST) in the residence and in the community and delivers direct services to program participants. You’ll join a mission-driven team at REM Community Services, part of the Sevita family, dedicated to supporting individuals with intellectual and developmental disabilities.

Responsibilities

• Participates in client training to assure client objectives and company goals are achieved.
• Engages in community outings and conducts house orientation for new employees, serving as a role model to ensure accurate and timely documentation.
• Adjusts staffing assignments as needed, including replacing, reassigning, or canceling shifts.
• Facilitates problem-solving for residential staff, provides direct supervision, and initiates corrective action interventions when required.
• Coordinates and completes accident, injury, and incident report investigations for events occurring during shifts.
• Assumes an immediate leadership role in implementing personal intervention, active treatment, and crisis prevention as needs arise.
• Successfully completes mandatory training and attends annual or semi-annual refresher/re-certification courses prior to certification expiration.
• Assists with staffing needs and recruitment as required.
• Reviews client progress, coordinates and implements shift objectives, and makes recommendations to supervisors.
• Delivers services such as skills training, job coaching, and behavior management in accordance with the Individual Plan (IP) and/or treatment team.
• Provides coaching and leadership to LSTs to ensure therapeutic goals are met and programs are facilitated respectfully.
• Ensures adherence to company policies and procedures, as well as compliance with relevant external regulatory statutes and standards.
• Performs other delegated duties as assigned.

Supervisory Responsibilities

• Leads assigned staff, including conducting performance evaluations, scheduling, orientation, and trainings.
• Resolves employee problems within the scope of the position.

Requirements

• High School Diploma or equivalent.
• Two years’ experience providing direct services in the human services field.
• Current driver's license, car registration, and auto insurance if providing transportation for individuals receiving services.
• Current CPR/First Aid Certification as required.
• Ability to travel as needed.

Physical Requirements

Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.