Direct Support Lead

About the role

Provides leadership to Life Skills Trainers (LST) in the residence and in the community and provides direct services to program participants.

Essential Job Functions

• Participates in client training to assure client objectives and company goals are achieved.
• Participates in community outings, house orientation to all new employees, serves as a role model to all house staff assuring that documentation is completed accurately and timely.
• Replaces, reassigns, or cancels staffing assignments as needed.
• Facilitates residential staff problem solving, provides direct residential staff supervision, and initiates residential staff corrective action interventions, as required.
• Captures and completes incident report investigation forms for incidents that occur during shift.
• Assumes immediate leadership role in implementing personal intervention, active treatment, and crisis prevention as needs arise during shift/while on community outings.
• Successfully completes mandatory training. Responsible for attending annual/Semi-annual refresher/re-certification courses prior to certification expiration.
• Assists with house staffing needs and staff recruitment as required.
• Reviews client progress, coordinates and implements shift objectives and makes recommendations to the supervisor.
• Provides for the delivery of services such as skills training, job coaching, behavior management in accordance with the Individual Plan (IP) and/or treatment team.
• Provides coaching and leadership to LST’s to ensure that the therapeutic goals are met and that programs are facilitated in a respectful manner.
• Understands and ensures adherence to company policies and procedures; also ensure compliance with relevant external regulatory statutes and standards.
• Performs other delegated duties as assigned.

Supervisory Responsibilities

• Leads assigned staff, including performance evaluations, scheduling, orientation, and trainings, as required.
• Solves employee problems within position responsibilities.

Minimum Knowledge And Skills Required By The Job

• Education and Experience: High School Diploma or equivalent Two years’ experience in providing direct services in the human services field.
• Certificates, Licenses, and Registrations Required: Current driver's license, car registration and auto insurance if providing transportation for individual receiving services. Current CPR/First Aid Certification as required.

Other Skills And Abilities

N/A

Other Requirements

• Travel required as needed.

Physical Requirements

Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.