Direct Sales Supervisor

About the role

Supervise a team of Direct Sales Representatives (DSRs), participating in hiring, training, coaching, and performance management. Ensure the DSR team meets bi-weekly and monthly sales goals while maintaining compliance with company policies and procedures.

Responsibilities

• Oversee DSR team performance, providing sales coaching and training through individual sessions and team meetings to drive profitable growth.
• Maintain thorough knowledge of the company’s services and pricing structures, ensuring DSRs are well-informed.
• Conduct "ride-alongs" with sales personnel for hands-on training and coaching, and accompany them on customer appointments.
• Meet regularly with sales personnel and management to review sales activity, customer retention, competitive challenges, and training needs.
• Collaborate with Property and Leasing Managers to strengthen relationships and sales opportunities.

Requirements

• Two or more years of progressive experience in a sales supervisory or management role, including training, mentoring, coaching, and setting performance standards (telecommunications experience preferred).
• Proven track record of sales success and management experience.
• High School Diploma required; Bachelor’s Degree preferred.
• Strong organizational and time management skills.
• Effective written and verbal communication skills for internal and customer interactions.
• Flexible schedule, including evenings and weekends; minimal travel required.
• Basic computer skills.
• Valid driver’s license, clean driving record, and reliable vehicle for territory travel.

Preferred Qualifications

• Telecom industry experience.
• Experience building relationships in Multi Dwelling Unit (MDU) environments.

Pay

Base salary in NY: $70,000 annually, with opportunities for bonus, benefits, and commission. The base pay range reflects the low and high end for this role, with actual pay varying based on skills and experience. Commissions at plan: Targeted commissions at full attainment could reach up to $50,000 annually, with potential for higher earnings for overachievement.