Direct Sales Supervisor

About the role

We believe in the power of connectivity and that life doesn’t wait for us to catch up. The Direct Sales Supervisor will serve a critical role for the residential door-to-door sales team, providing support for a team of Direct Sales Representatives in all aspects of the sales process—before, during, and after—while also coaching, training, and delivering feedback. This position is a selling leader accountable for delivering on sales objectives and driving results for the organization.

Responsibilities

• Directly support the Area Sales Manager with responsibilities related to delivering results that drive profitable growth and increase market penetration.
• Assist in the recruitment, hiring, and onboarding of new Direct Sales Representatives (DSRs).
• Lead, train, coach, and develop a team of 4-12 DSRs.
• Partner with the Area Sales Manager to manage all aspects of the DSR team’s performance, including tracking results, communicating KPIs, setting expectations, delivering feedback, and holding individuals accountable.
• Lead from the front by implementing strategies to meet individual and team sales targets, including traveling in the field and selling directly.
• Mentor employees to ensure equitable treatment and support their success.
• Maintain sales production to meet or exceed individual targets.
• Designate and communicate territory assignments to the DSR team to align with market penetration goals.
• Execute residential customer acquisition strategies, including door-to-door sales, prospecting, events, information sessions, and pop-ups.
• Ensure the sales team is equipped with the tools, knowledge, and skills to meet performance goals.
• Prioritize continuous improvement and employee development through training initiatives using internal and external resources.

Requirements

• High School Diploma or GED.
• Strong written and oral communication skills, with experience in customer relations.
• Ability to work in a fast-paced environment and multitask.
• Experience with Microsoft Office Suite.
• Previous sales and/or sales support experience is a plus.
• Valid driver’s license and reliable transportation (local travel required; mileage allowance provided).

Skills

• Ability to represent the company professionally and ethically at all times.
• Ability to work cross-functionally with various business departments to resolve customer concerns.
• Leadership skills, including providing feedback and coaching on an ongoing basis.
• Strong written, verbal, and in-person communication skills.
• Coachable, with a willingness to learn and improve sales and communication skills.
• Collaborative mindset, supporting and contributing to team interactions.
• Ability to establish and maintain effective working relationships with coworkers and business contacts.
• Strong organizational and prioritization skills to manage people and projects effectively.
• Attention to detail and sound decision-making using available information.

Cultural Values

• Collaborative: We can do more together than on our own and build strong relationships to achieve goals.
• Innovative: We are curious and develop creative solutions to support our customers.
• Integrity: We are honest and transparent to maintain our strong reputation.
• Passionate: We love what we do, and it shows in the pride of our work.

Pay

Base Salary: $35,000 - $42,000 plus uncapped commission. Total target compensation: $70,000 — $125,000.

Benefits

• Comprehensive benefits package including health, dental, and vision insurance.
• 401K with employer match.