Direct Sales Representative I

Job Summary

In the Direct Sales Representative role, you will be part of one of the most dynamic sales departments in the company. As a valued member of the Optimum door-to-door team, you will work in the ever-changing consumer landscape. Every day will be different, every interaction will be unique, and you will have the opportunity to provide our valued customers with a memorable experience, guiding them through our full suite of Optimum products and services, such as high-speed internet, advanced TV, mobile, and voice technologies, ensuring that their solution, best fits their needs. Our culture of excellence provides a pathway to success as local leaders and peers, will support your personal and professional growth by cultivating the skills needed to achieve sales targets, allowing you to be a successful earner in our lucrative compensation plan.

Responsibilities

• Customized Solutions: Be a telecom wizard! Dive into the unique needs of each customer, crafting tailored telecom packages that leave them speechless with satisfaction.
• Product Knowledge: Stay ahead of the curve by staying up to date with the latest offerings, pricing plans, and technological wizardry. You're the walking encyclopedia of telecom goodness!
• Sales Pitch: Become a master of persuasion selling in the field. Showcase the unparalleled advantages of our products and services, effortlessly addressing customer concerns and objections.
• Closing Deals: You're not just a salesperson; you're a deal-making maestro. Skillfully negotiate and close sales agreements, ensuring customers are thrilled and locked in for life.
• Documentation: Your attention to detail is impeccable. Complete all paperwork, contracts, and sales reports with precision, ensuring we have everything we need for smooth sailing.
• Relationship Building: You're not just closing deals; you're opening doors to lasting connections. Provide exceptional post-sales support and assistance, turning customers into lifelong advocates.
• Team Collaboration: Teamwork makes the dream work. Collaborate, share insights, and create strategies with your fellow sales dynamos to conquer collective goals.
• Targets and Quotas: You're driven by success. Consistently meet or surpass monthly sales targets and quotas, showing your unwavering commitment to personal and team triumph.
• Compliance: Ethical and above board, that's your motto. Always adhere to company policies, industry regulations, and sales practices.

Qualifications

• High school diploma or equivalent is necessary.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivator with a knack for working independently.
• Proficient computer and technical skills, that help support the best customer solutions.
• Reliable personal vehicle (where applicable), valid driver license, car insurance, and a satisfactory driving record.
• Must possess and maintain a valid driver's license in good standing within the state of current residence.
• Work environment includes sitting, standing, and walking.
• Ability to work full time.

Preferred Qualifications

• Bilingual preferred to support effective communication with diverse employee and/or customer populations.
• Sales-centric mindset: A genuine passion for delivering exceptional sales results by achieving sales targets.
• Ability to empathize with customers, understand their needs, and provide tailored solutions.
• Strong interpersonal and communication skills to build rapport and establish trust.
• Extensive product knowledge: Deep understanding of mobile and fixed-line products and services. Stay current with industry trends, technological advancements, and competitive offerings.
• Ability to translate technical information into easily understandable terms for customers.
• Digital proficiency: Comfortable navigating digital platforms and tools. Proficient in using customer relationship management (CRM) systems, point-of-sale (POS) systems, and other relevant software applications.
• Ability to adapt to new technologies and embrace digital transformation.

Benefits

• Unlimited earning potential: Base pay + Uncapped Commission structure
• Comprehensive training: We'll equip you with the knowledge you need to succeed.
• Top-notch benefits: Medical, Dental & Vision Insurance from day one.
• Time to relax: Enjoy paid vacation and sick pay.
• Incentives galore: Dive into our Sales Incentive and Bonus programs for additional earning opportunities
• Invest in yourself: We offer tuition reimbursement and employee referral earning opportunities.
• Stay connected: Discounted TV/Internet/Phone Employee product benefits. [1]
• Secure your future: Contribute to a 401(k) with company-matched funds.
• Continuous growth: Opportunities for career advancement within our organization.

[1] Subject to eligibility requirements and Company plan terms, including location of residence in Optimum footprint.

Pay

The pay range is $85,000.00 - $115,000.00/ year (which includes base plus estimated average annual commissions). Base salary at time of hire: $35,000, plus commissions. Commissions are estimated and not guaranteed. Earning potential varies based on individual sales performance and are subject to the terms of applicable commission plan(s).