Direct Care Worker Coordinator – Full Time in Tucson, AZ

Tucson, AZ office office Direct Care Worker Coordinator – Full Time Location: Tucson, AZ & Surrounding Areas Employment Type: Full Time Join Dependable Health Services Dependable Health Services is seeking an organized, dependable, and community-focused Direct Care Worker (DCW) Coordinator to support our Direct Care Worker Program in Tucson and surrounding communities. This full-time position is an important connection between our clients, Direct Care Workers, clinical team, and case management partners. The DCW Coordinator helps ensure caregivers are properly supported, schedules are maintained, documentation is accurate, and clients receive services according to their authorized plans of care. We're looking for someone who communicates well, stays organized, and enjoys building strong relationships with employees, clients, and community partners. What You'll Do Coordinate & Support Direct Care Workers Coordinate DCW schedules, availability, client assignments, and staffing needsCommunicate schedule changes and program updates promptlyBuild positive, professional relationships with Direct Care Workers and serve as a resource for day-to-day questions and concernsAssist with recruiting, hiring, orientation, training, testing, and competency requirementsProvide ongoing support, coaching, and counseling to DCW staff as appropriate Manage Scheduling, Timekeeping & Payroll Maintain accurate caregiver schedules and assist with appropriate staffing coverageReview timesheets for accuracy and timely submissionComplete payroll-related data entry accurately and within established deadlinesAssist with resolving scheduling, attendance, and timekeeping discrepancies Coordinate Client Services Work closely with the Clinical Supervisor to coordinate staff assignments and appropriate in-home oversightMaintain an accurate client census and current service authorizationsMonitor services to ensure care remains within authorized hours and service parametersCommunicate and participate in conferences with ALTCS case management as neededDevelop and maintain professional relationships with referral sources, case managers, clients, caregivers, and community partners Maintain Compliance & Documentation Maintain accurate records of DCW training, testing, and competenciesHelp ensure compliance with applicable Direct Care Worker Training and Testing requirementsComplete and submit required Non-Provision of Services Logs to ALTCS/DDD within established timeframesMaintain organized and accurate program documentation Support Billing & Program Operations Assist with billing and care-management processes through accurate and timely data entryMaintain program information necessary for operational and compliance reportingAssist with other DCW Program responsibilities as assigned Provide On-Call Support Participate in on-call coverage outside regular business hours as needed to address client, caregiver, and program needs What We're Looking For The ideal candidate understands the importance of communication, organization, and follow-through when coordinating care in the community. Preferred Qualifications Include Strong interpersonal and professional communication skillsExcellent organizational and time-management skillsStrong attention to detail and ability to maintain accurate documentationExperience with employee scheduling, timekeeping, payroll, or workforce coordinationAbility to build relationships with caregivers, clients, case managers, referral partners, and community organizationsAbility to manage changing priorities and solve staffing or scheduling challengesAbility to participate in on-call responsibilitiesPrevious experience with ALTCS, DDD, Direct Care Worker programs, home care, home health, or healthcare coordination is a plus Why Dependable Health Services? At Dependable Health Services, we're committed to providing quality care while supporting the caregivers and professionals who make that care possible. As our Tucson Direct Care Worker Coordinator, you'll be an important part of the local team—building relationships with caregivers and clients while helping strengthen Dependable's services throughout Tucson and the surrounding communities. If you're organized, compassionate, dependable, and ready to make a difference in your community, we'd love to hear from you. Apply today and join the Dependable Health Services team! Dependable Health Services is an Equal Opportunity Employer. We welcome and encourage qualified applicants from all backgrounds to apply. #DirectCareWorker #DCWCoordinator #TucsonJobs #PimaCountyJobs #HealthcareJobs #CareCoordinator #HomeCareJobs #ALTCS #DDDJobs #NowHiring #IND4