Direct Care Worker

Pay

$23.26 per hour

Location

200 Washington Street, El Paso, TX

Language Requirements

Fluent in English and Spanish

Academic Requirements

Required – High school diploma, or equivalent.

Preferred – 2‑year associate degree from an accredited program/institution, or two or more years of college‑level coursework in a related human services field.

Certifications

• First aid
• CPR
• Emergency behavior intervention

Work Experience

Required – 1 year employment experience in the child welfare field working with children and/or adolescents in a social service setting and/or training in a related human services field.

Preferred – 2 + years related experience and/or training in a related human services field.

Responsibilities

• Meet all federal and state regulatory guidelines and standards applicable to this position.
• Document all serious incidents, daily progress, and activities completely, accurately, and in a timely manner in compliance with agency policies and procedures.
• Assist with orientation of new children and staff.
• Provide input into development of treatment plans as appropriate or requested.
• Use positive child‑management techniques including verbal redirection, de‑escalation, and containment.
• Plan, organize, and supervise activities for children in accordance with the daily activity schedule.
• Teach constructive behavior and social skills, realistic problem‑solving, responsible time and money management, conversational English, personal hygiene, and life skills.
• Assist children with homework assignments.
• Maintain an orderly and clean children’s living area, including household chores, children’s laundry, and reporting routine maintenance or repairs to the Unit Manager.
• Maintain and update records regarding children’s clothing and personal items.
• Maintain a secure campus environment by making rounds as required and using proper radio communication protocols, responding to all radio calls.
• Promote positive interaction between children and encourage responsibility in daily routines.
• Model culturally and socially desired behaviors while explaining them to facilitate learning and replication.
• Work evenings, weekends, and holidays as needed or requested by the supervisor.
• Implement Compass Connections safety protocols, including evacuating with children and staff in emergencies.
• Maintain confidentiality in all areas of child and program operations.
• Uphold Compass Connections professional and ethical standards as outlined in the employee handbook, including respect for staff, children, and community members and compliance with dress code.
• Provide sustained and uninterrupted direct supervision of assigned children from the start of the shift until relieved.
• Follow instructions of medical/clinical staff regarding each child and inform the Unit Manager of information impacting health and well‑being.
• Communicate positively and respectfully with children, families, and all agency staff, including supervisors, co‑workers, therapists, interns, and volunteers.
• Traverse the facility indoors and outdoors as needed to provide direct supervision.
• Effectively communicate behavioral expectations and program regulations to children and enforce compliance.
• Complete all required documentation prior to the end of the shift.
• Meet all pre‑determined deadlines required by program supervisors and federal partners.

Requirements

• Pass a pre‑employment drug screen and random drug screens throughout employment.
• Provide proof of work eligibility status upon request.
• Pass pre‑employment and biennial criminal background checks.
• Respond sensitively and competently to the service population’s cultural and socio‑economic characteristics.
• Work collaboratively with other staff members, service providers, and professionals.
• Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.
• Work in a fast‑paced environment while maintaining emotional control and professional composure.
• Maintain computer literacy required to meet the responsibilities of the position.
• Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
• Demonstrate a working knowledge of all Compass Connections policies and procedures.
• Receive an annual influenza vaccination or obtain an approved medical or religious exemption (proof required).