Dir Vendor Mgmt

Key Responsibilities

• Lead the end-to-end vendor management strategy, including selection, onboarding, performance oversight, and ongoing optimization
• Maintain strong vendor relationships, ensuring alignment with service level agreements (SLAs), KPIs, and contractual expectations
• Monitor vendor performance and drive continuous improvement initiatives to enhance quality, efficiency, and outcomes
• Partner with operational and executive leaders to identify opportunities to leverage vendor partnerships for scalability and performance improvement
• Develop and enforce governance frameworks, reporting structures, and performance dashboards
• Manage vendor-related risk, ensuring compliance with contractual, financial, and regulatory requirements
• Collaborate with finance to oversee vendor budgeting, forecasting, and cost optimization
• Lead negotiations and support contract management activities as needed

Qualifications

• Bachelor’s degree required; advanced degree preferred
• 8+ years of progressive experience in vendor management, operations, or related leadership roles
• Experience managing complex vendor relationships in healthcare, revenue cycle, or outsourcing environments strongly preferred
• Demonstrated ability to lead cross-functional initiatives and influence at a senior level
• Strong analytical, negotiation, and problem-solving skills
• Proven track record of driving performance improvements and operational efficiencies
• Exceptional communication and stakeholder management skills