Dir, IT Bus Sys

About the role

The IT Director, Corrugated Application Systems at Smurfit WestRock leads the strategy, delivery, and operational performance of critical business applications supporting the company's Corrugated operations. This role involves direct engagement in delivery, problem-solving, and execution, partnering closely with IT business resource managers, business leaders, and program operations teams.

Responsibilities

• Enable reliable plant and business operations by ensuring high availability, performance, and support of corrugated business applications critical to quote-to-cash, manufacturing, and supply chain execution.
• Drive business-aligned technology outcomes by translating operational priorities into application roadmaps, prioritized backlogs, and measurable delivery outcomes.
• Improve delivery execution and transparency through strong governance, intake, and prioritization processes that align IT work with business value and capacity.
• Accelerate modernization and simplification by partnering with Engineering & Architecture to reduce legacy complexity, improve integration, and adopt scalable, cloud-aligned solutions.
• Strengthen cross-functional alignment by improving collaboration across IT, business units, plant operations, and external vendors to reduce friction and streamline execution.
• Increase accountability and performance by establishing clear Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and reporting that drive ownership of outcomes across application teams and partners.
• Optimize cost and value realization through disciplined budget management, vendor oversight, and continuous evaluation of run vs. grow investment tradeoffs.

Requirements

• Education & experience: Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field; 10+ years of progressive IT experience with significant leadership in enterprise application delivery.
• Applications leadership expertise: Proven experience leading business application portfolios in complex, multi-site manufacturing environments. Experience with KIWIplan integrated packaging ERP & MES solution modules.
• Integration, data, and cloud architecture expertise: Strong understanding of enterprise integrations, APIs, and data architectures supporting ERP/MES platforms, with experience leveraging relational and cloud-based databases and scalable cloud infrastructure (e.g., AWS) in high-availability manufacturing environments.
• Strong delivery and governance discipline: Demonstrated ability to manage large-scale portfolios, establish intake and prioritization processes, and deliver initiatives on time and within budget.
• Business partnership capability: Ability to engage with plant, operations, and commercial leaders to align technology solutions with business priorities and drive measurable outcomes.
• Vendor and financial management: Experience managing third-party vendors, contracts, and SOWs, with accountability for budgets, cost optimization, and value realization.
• Operational excellence mindset: Deep understanding of IT service management, including incident, problem, and change management, with a focus on stability and continuous improvement.
• Collaboration and communication skills: Strong executive communication skills with the ability to translate complex technical topics into clear business impacts.
• Change leadership: Ability to lead teams through transformation while maintaining operational stability in a fast-paced, manufacturing-driven environment.

Qualifications

• Familiarity with Agile delivery tools such as Azure DevOps or similar backlog and sprint tracking platforms.
• Experience utilizing AI tools and agents to improve team productivity and faster delivery.
• Working knowledge of project management concepts, release planning, or change management in an IT or business setting.
• Strong organizational skills with the ability to manage meeting cadences, action items, and team documentation in a structured way.

Skills

• Strategic thinking and problem-solving skills.
• Strong leadership and team management abilities.
• Excellent communication and collaboration skills.
• Ability to work in a fast-paced, dynamic environment.
• Knowledge of industry best practices and trends.

Benefits

• Corporate culture based on integrity, respect, accountability and excellence.
• Comprehensive training with numerous learning and development opportunities.
• An attractive salary reflecting skills, competencies and potential.
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Pay

Salary reflects skills, competencies, and potential.

Schedule

Full-time position.