Dining Services Worker (172-Day), Keystone Dining Room - Line position

About the role

This full-time (37.5 hours per week) position offers an opportunity to join a friendly, team-oriented dining service department. The incumbent will support daily operations, provide welcoming service, and help create a positive dining experience for guests. Teamwork, enthusiasm, and reliability are valued. Food service experience is preferred but not required; training is provided for those eager to learn and grow in a higher education setting.

Responsibilities

• Customer Service: Provide friendly, professional, and respectful service to all guests; share customer or dining plan questions or concerns with the appropriate supervisor; support other campus dining service locations as needed.
• Cleaning and Sanitizing: Maintain a clean, safe, and organized work environment; perform general housekeeping in kitchen, service, and dining areas; wash dishes, pots, pans, etc.; remove garbage, recycling, and compost.
• Back of House: Assist with basic food preparation; keep service lines stocked and fresh; prepare food items following prep lists and standardized recipes; label, date, rotate, and store foods using FIFO; assist with stocking front‑of‑house areas, storage spaces, and convenience stores; prepare, cook, and serve food using assigned equipment; follow food handling safety and sanitation guidelines; complete opening and closing duties accurately.
• Other: Comply with all safety and sanitation policies; complete required training timely; may be required to work snow closure days on scheduled shifts.
• Additional Responsibilities: Operate a computerized POS system and assist customers with self‑service kiosks (or be trained); lift items up to 40 lbs.; maintain neat and clean grooming and hygiene; stand/walk for long periods; work around high‑temperature kitchen equipment and temperature fluctuations; follow safe lifting practices for carts up to 200 lbs.

Requirements

• Knowledge of portion control servings or willingness to be trained.
• Ability to manage time efficiently and complete tasks with minimal supervision.
• Familiarity with safety and sanitation procedures and the proper use and care of food service equipment.

Qualifications

• High school diploma or equivalent.
• Minimum of 1‑year previous experience in food service (preferably fast food or institutional) or an equivalent combination of education and experience.

Skills

• Ability to provide excellent customer service and work effectively as part of a team.
• Ability to read, write, and perform basic math.
• Ability to communicate effectively and follow verbal and written instructions.

Benefits