Dining Services Director

About the Role

The Dining Services Director (DSD) supervises all aspects of food service for the community, including hiring, training, supervising, and evaluating staff. This role ensures the cleanliness of the kitchen, dining, and storage areas and maintains equipment in good working order.

Responsibilities

• Maintains knowledge of all policies, procedures, and health laws/regulations pertaining to city, county, and state codes.
• Directs and assists in the preparation and serving of meals to residents, associates, and guests.
• Hires, trains, and supervises dining services staff to ensure proper food preparation, storage, and handling in compliance with policies.
• Prepares monthly menus suitable for residents' dietary needs and ensures adherence to sanitation procedures.
• Ensures meals are served on schedule with no more than a 14-hour span between the evening meal and breakfast.
• Provides an evening snack of nutritional value to residents who desire it.
• Maintains copies of menus, as served, for at least three months.
• Ensures the food service area and equipment meet or exceed sanitation requirements.
• Orders raw food, supplies, and equipment through approved vendors and maintains accurate inventory.
• Maintains quality standards and stays within budget for food, supplies, and labor hours.
• Controls food portions and observes consumption amounts.
• Develops and maintains a preventative maintenance program for dining services equipment with the Maintenance Supervisor.
• Attends required staff meetings and in-services.
• Meets with new residents within four days of move-in and becomes familiar with their dietary needs, preferences, and changes.
• Provides excellent customer service to residents, visitors, and staff while maintaining confidentiality.
• Recognizes and addresses the special dietary needs of residents in Harmony Square (HS) and trains staff accordingly.
• Conducts monthly food committee meetings with resident representatives.
• Assists with marketing functions by planning, organizing, and supervising dining services.
• Sets up and conducts in-service educational training for dining services staff.
• May supervise and conduct training sessions for other staff members as assigned.

Requirements

• Food Service Manager Certificate and/or meets all regulatory requirements for the position.
• Working knowledge of ordering, storing, preparation, and serving in a food service environment, preferably in senior care.
• High school graduate.
• Experience in dining services with management/leadership experience.
• ServSafe Certified.
• Strong customer service skills with effective communication abilities.
• Willingness to work a flexible schedule, including weekends and holidays.
• Good leadership and supervisory skills.
• Knowledge and understanding of nutritional needs and challenges of assisted living residents.
• Able to sit, stand, bend, and walk intermittently during the workday.
• Able to lift 50 lbs regularly and carry heavy objects up to 20 feet.
• Strong organizational skills and ability to multi-task.
• Neat and clean public appearance.

Benefits

• 401k for full-time and part-time employees.
• Comprehensive benefits packages.
• Training, development, and career laddering opportunities.
• Great work-life balance.
• Flexible scheduling.