Dining SA

General Summary

Provide food and beverage service to club members and guests.

Primary Essential Duties and Responsibilities

• Sets upside station and performs assigned side (prep) work.
• Provides immediate attention to all members and guests upon seating.
• Makes sure that children are in the appropriate type of seat and are safe and secure.
• Distributes food and wine menus; answers questions.
• Fills glasses with ice water and suggests menu items.
• Ensures that the correct account numbers and names are given for billing.
• Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
• Places orders with kitchen; informs cooks about any special cooking instructions.
• Assembles food on trays; procures items from each station as necessary.
• Serves meals, places dishes by courses in front of each person.
• Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
• Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
• Presents dessert menus, suggests and serves dessert, coffee, and after-dinner drinks.
• Verifies accuracy of prices, state and federal taxes, tips, and other charges.
• Keeps dining room and bus station areas clean.
• Clears, cleans, and resets tables that have been vacated.
• Advises supervisor of any complaints as soon as they occur.
• Performs clean-up and closing duties as assigned by manager.
• Attends pre-meal meetings.
• Turns in signed tip declaration form weekly.
• Thanks members and guests; invites them to return.
• Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
• Performs other appropriate duties assigned by Dining Room Manager or other management.

Qualifications

• Greet and acknowledge members and guests.
• Is knowledgeable about the menu, buffet, and wine list.
• Able to time the service of each course.
• Learns members’ names and their special preferences.
• Knowledge of wines and spirits.
• Knowledge of and ability to perform required role during emergency situations.

Education & Experience Requirements

• Two years of comparable wait service experience preferred.
• The ability to read, write, and execute basic math skills.
• Food safety certification.
• Of legal age to serve alcoholic beverages.
• Alcoholic beverage certification.

Working Conditions and Physical Requirements

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, and twist or reach.
• Push, pull, or lift up to 50 pounds.
• Continuous repetitive motions.
• Work in hot, humid, and noisy environment.